USPS need to tighten it up

[SHRED]

First off I'm a huge believer in the USPS over the sharks like UPS and Fedex.

That said we are having trouble getting our mail.

We had our mail temporary forwarded to an online scanmail service for the last 3 months while away.

Long story short....the USPS never got it right and now that we're home some of our mail still goes to the scanmail service. This after repeated calls, emails, and meetings with the local Postmaster.

You want the public trust?
You've got to earn it.

[mopinko]

1. postal service in chicago is just horrible.

in my hood, we have been fighting for a year over days on end of no mail. we even got out rep involved.

there are a couple stations here were the kookoo is so thick you can cut it w a knife.

yeah. love them and all that. but jeebus.

[MontanaMama]

2. I too am a supporter of the USPS.

And I have had a crap ton of problems using them for our business and a non profit that my husband heads up. We use UPS and Fedex because we have to...when there’s a problem, I can get a person on the phone all this time with fedex...and most of time with UPS. I can NEVER get help on the phone with USPS ever. For the non profit, we pay for address forwarding service for our mailers to the tune of .85 cents per postcard and more than 50% of the time, the service isn’t performed and there is no accountability whatsoever. Our local USPS carrier delivers the undelivered postcards to us with his head hung low because he knows we have been hosed and he feels badly about it. He has called the postmaster while he stands in front of me and the postmaster will not allow or give consent for his contact number to be given to us so we can pursue a claim for the undelivered cards and forwarding services. It’s a racket and I’m really tired of giving them chances. It’s frustrating.

[dalton99a]

3. And they'll blame "contract workers"

Just watch

[KT2000]

4. Systems with bugs

Everyone is quickly turning to computers and internet to take care of business. So often they are wrong, screw up and no one will take responsibility. "Going live" is panic time for programmers but too often they go live too soon - deadline is more important for keeping one's job.
It's everywhere.

[customerserviceguy]

5. They're in a death spiral

At this point, they're mostly a delivery service for junk mail. I get and pay all of my bills online, and I'm 63. Hell, a dozen years ago my mother (who turned 86 last month) shamed me into doing it!

Double the price of mailing dead-tree trash, and the USPS will have enough money to pay people to get things right.

[sinkingfeeling]

6. I love the USPS. They have never failed in holding my mail for

30 days at a time while I travel. And my postman will even 'violate' their rule and deliver two baskets of mail to my front door when I return home.

[WhiskeyGrinder]

7. Sorry you're having trouble. The USPS has been a rockstar both for my personal mail and my

business.

[MichMan]

8. I have had several problems the last couple years

Multiple times I have had packages make it from several states away to he USPS Detroit Distribution Center. The next step would be to transport to my local post office the very next day. Inexplicably, the parcels end up being re routed to places all over the country.

Mailed a big manila envelope from Michigan to N. Indiana. It went to Detroit and should have gone to Indianapolis before being delivered. It disappeared for several days and somehow ended up in San Francisco. Took three days more to get to Oakland, Ca. and then another week to finally make it to Indy.