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cwydro

(51,308 posts)
Mon Aug 19, 2019, 05:03 PM Aug 2019

Ok, question DUers. My oldest friend just came back from the doc freaked out.

When she went to pick up her usual prescriptions, there was one for insulin.

She came to my house practically hysterical. I told her it was probably a mistake (though an egregious one) and I called for her. She wouldn’t call because she was so busy having a meltdown.

Turns out it WAS a mistake, but WTF?

This just seems very wrong.

36 replies = new reply since forum marked as read
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Ok, question DUers. My oldest friend just came back from the doc freaked out. (Original Post) cwydro Aug 2019 OP
Call the pharmacy and then her doctor to confirm. no_hypocrisy Aug 2019 #1
Oh, I called the doc, and yes it was a mistake. cwydro Aug 2019 #3
Not to say that physicians don't have a duty to educate patients, PoindexterOglethorpe Aug 2019 #30
My father was a cardiologist. He went through the PDR (Physicians' Desk Reference) no_hypocrisy Aug 2019 #34
What kind of doctor does she have? Big mistake demosincebirth Aug 2019 #2
A GP, I guess, she's in her 60s with Obamacare and Medicare. cwydro Aug 2019 #5
Look on the bottle and see what doctor ordered it - call him demosincebirth Aug 2019 #9
I called her, got the assistant. They apologized all over the place. cwydro Aug 2019 #11
Diabetes is very controllable anyway demosincebirth Aug 2019 #13
Well yeah, but still a diagnosis you want to get from the doc. cwydro Aug 2019 #15
I agree demosincebirth Aug 2019 #26
You should always check your prescriptions -including verifying... PoliticAverse Aug 2019 #4
Yeah, checking the script was not a big deal when she saw the price tag. cwydro Aug 2019 #8
Never assume the doctor or hospitals are error-proof at140 Aug 2019 #6
wow Skittles Aug 2019 #7
Well, she was just all scared. No, not a normal response for her. cwydro Aug 2019 #10
make sure the pharmacy managment is aware of that error Skittles Aug 2019 #16
Medication mistakes happen frequently. Caliman73 Aug 2019 #12
Such mistakes are not uncommon, unfortunately. In this case, insulin isn't likely to be something Hoyt Aug 2019 #14
True dat. cwydro Aug 2019 #19
It happens. Back in the 70's I worked for a doctor and a woman came in who had the Vinca Aug 2019 #17
Ha! I received an envelope from my doctor's office. . . Collimator Aug 2019 #18
Whoa, that doctor is liable for HIPAA violations. cwydro Aug 2019 #21
Oh, her eyes widened with fear when I brought them to her. Collimator Aug 2019 #24
Lol! cwydro Aug 2019 #25
Is she on anything else that she has to inject into herself? 3catwoman3 Aug 2019 #20
Nope, not at all. cwydro Aug 2019 #23
Pharmacy mistakes are very common, unfortunately. LuckyCharms Aug 2019 #22
I had a similar problem MuseRider Aug 2019 #27
A PA who trashes the doctor he works for? PoindexterOglethorpe Aug 2019 #31
The doctor should not be allowed to practice MuseRider Aug 2019 #36
Mistakes happen all the time, I got my medical records HipChick Aug 2019 #28
Wrong in so many ways. lpbk2713 Aug 2019 #33
Why was she hysterical? WhiskeyGrinder Aug 2019 #29
doctor isn't just going to put you on a new med without telling you why Takket Aug 2019 #32
OP can you clarify something? 912gdm Aug 2019 #35

no_hypocrisy

(46,057 posts)
1. Call the pharmacy and then her doctor to confirm.
Mon Aug 19, 2019, 05:07 PM
Aug 2019

Must be a mistake if this is the first time she's been given Insulin.

Physicians have a duty to educate patients about any and all pharmaceuticals prescribed, including how to safely use, side effects, and of course, monitoring.

I'm guessing it was a mistake.

PoindexterOglethorpe

(25,839 posts)
30. Not to say that physicians don't have a duty to educate patients,
Mon Aug 19, 2019, 06:42 PM
Aug 2019

it's the pharmacists that know the most about how to safely use a drug, the side effects, and so on.

no_hypocrisy

(46,057 posts)
34. My father was a cardiologist. He went through the PDR (Physicians' Desk Reference)
Mon Aug 19, 2019, 07:15 PM
Aug 2019

with his patients still in his consulting room, even if he were giving out "samples" of the drugs. He let his patients know what to expect, what not to expect, and to call him immediately if there were a problem. Pharmacists were merely redundant compared to him.

 

cwydro

(51,308 posts)
5. A GP, I guess, she's in her 60s with Obamacare and Medicare.
Mon Aug 19, 2019, 05:10 PM
Aug 2019

She likes her doc a lot, but this scared the crap out of her.

 

cwydro

(51,308 posts)
11. I called her, got the assistant. They apologized all over the place.
Mon Aug 19, 2019, 05:15 PM
Aug 2019

She loves her doc, but this is wrong in so many ways.

 

cwydro

(51,308 posts)
15. Well yeah, but still a diagnosis you want to get from the doc.
Mon Aug 19, 2019, 05:22 PM
Aug 2019

Not finding a script at the pharmacy!

PoliticAverse

(26,366 posts)
4. You should always check your prescriptions -including verifying...
Mon Aug 19, 2019, 05:08 PM
Aug 2019

that the pills in the bottle are what it says on the bottle.

Medical errors kill over 200,000 people every year...
( https://www.cnbc.com/2018/02/22/medical-errors-third-leading-cause-of-death-in-america.html )

 

cwydro

(51,308 posts)
8. Yeah, checking the script was not a big deal when she saw the price tag.
Mon Aug 19, 2019, 05:12 PM
Aug 2019

At that point she knew something was up.

at140

(6,110 posts)
6. Never assume the doctor or hospitals are error-proof
Mon Aug 19, 2019, 05:11 PM
Aug 2019

or the drug store for that matter. Be your own sentry and double check everything.

Skittles

(153,138 posts)
7. wow
Mon Aug 19, 2019, 05:11 PM
Aug 2019

that's a bad mistake.....needs to be reported

why was your friend melting down? WTF is this would be an appropriate response. Is she OK?

 

cwydro

(51,308 posts)
10. Well, she was just all scared. No, not a normal response for her.
Mon Aug 19, 2019, 05:14 PM
Aug 2019

I kept telling her that no way would a person be diagnosed with diabetes without the doc having a sit down.

She has been known for drama queen antics lol, but in this case, I really was on her side.

Skittles

(153,138 posts)
16. make sure the pharmacy managment is aware of that error
Mon Aug 19, 2019, 05:23 PM
Aug 2019

that is some serious business right there

Caliman73

(11,726 posts)
12. Medication mistakes happen frequently.
Mon Aug 19, 2019, 05:17 PM
Aug 2019

When I visit my doctor, he tells me the medications that he is going to prescribe me. I usually write it down and ask about the side effects, cost benefit and other things.

I can see how it would freak someone out to get a new medication that they were not expecting. I am assuming that your friend has Diabetes that is typically controlled with oral medications?

Doctors are human and depending on their staff, the business of their office, and other factors, including coding to the pharmacy, mistakes like that can occur. The pharmacy will at times check back with a doctor's office if the medications deviate from a typical order without explanation.

 

Hoyt

(54,770 posts)
14. Such mistakes are not uncommon, unfortunately. In this case, insulin isn't likely to be something
Mon Aug 19, 2019, 05:22 PM
Aug 2019

most of us would just inject if we hadn't been trained.

 

cwydro

(51,308 posts)
19. True dat.
Mon Aug 19, 2019, 05:26 PM
Aug 2019

I asked her if there were needles in there, but she never bought the prescription...told the pharmacist there must be a mistake.

I have a good friend who is a diabetic. Believe me, I know the drill.

Vinca

(50,248 posts)
17. It happens. Back in the 70's I worked for a doctor and a woman came in who had the
Mon Aug 19, 2019, 05:23 PM
Aug 2019

medications Digoxin and Digitoxin mixed up by the pharmacy. She didn't know the difference and ended up having to have a pacemaker implanted. No need for your friend to freak out if she knows at her last visit her doctor didn't suggest insulin.

Collimator

(1,639 posts)
18. Ha! I received an envelope from my doctor's office. . .
Mon Aug 19, 2019, 05:24 PM
Aug 2019

That turned out to be someone else's stool sample smears!

Not only was it something pertaining to a different patient, but it was something that had been received in the mail and supposed to be directed to the doctor's attention, not mailed back out again.

Then, of course, there was the fact that it was a stool sample--

because, you know, poo.

Collimator

(1,639 posts)
24. Oh, her eyes widened with fear when I brought them to her.
Mon Aug 19, 2019, 05:33 PM
Aug 2019

Though I doubt that she was the one who stuffed the envelope with another patient's stool smears. That event and another experience with her personally are why I went looking for another doctor.

Also--why couldn't I have accidentally received someone else's flower delivery? Why did it have to be poo?

3catwoman3

(23,965 posts)
20. Is she on anything else that she has to inject into herself?
Mon Aug 19, 2019, 05:28 PM
Aug 2019

If not, at least there would not have been any way for her to take this incorrect prescription.

LuckyCharms

(17,421 posts)
22. Pharmacy mistakes are very common, unfortunately.
Mon Aug 19, 2019, 05:29 PM
Aug 2019

Since scripts are filled by humans, they are susceptible to human error.

The good news is that it was indeed a mistake, and she caught it.

The doctor would have not given her insulin without demonstrating how to inject. Also, it seems like pharmacy nor the doc provided syringes, so she would not have been able to inject anyway.

I worked in a pharmacy long ago, and freaking out over a script mistake happens quite often. People do tend to get really upset. I guess the good thing here is that it WAS insulin and not a pill, because a pill would have a much higher chance of being taken by the customer without noticing the error. This is where a pharmacy can really get itself in trouble.

MuseRider

(34,103 posts)
27. I had a similar problem
Mon Aug 19, 2019, 06:04 PM
Aug 2019

when my doctor left me to deal with his PA. Idiot would not prescribe a med I had been on for 20+ years with that doctor. Instead he sent the script in for something I had tried and never worked, we were years past that and now every time I go get my script they always ask if I want the other one. He also refused to take care of my hip, told me the MD did not know what he was talking about it was actually my back and he knew better surgeons over in another city.

When I go in to the doctor I tell them up front that I walk if I have to see the PA, there is no reason to not see an actual doctor. Sorry to those here who are PA's. I am sure there are some good PAs out there but I am paying for an actual specialist Doctor and do not have the time nor the extra money to be seen by his assistant.

This kind of stuff should never happen. Everything has broken down since I was involved in it. We never had these kinds of problems before. See less patients and take care of them yourself? Might help decrease the bad incidents like this.

MuseRider

(34,103 posts)
36. The doctor should not be allowed to practice
Mon Aug 19, 2019, 10:06 PM
Aug 2019

I went in to see him and I had 2 appointments and I never even heard his voice. He certainly billed us for seeing me. The PA ordered 2 sets of xrays that I did not need, I brought xrays from the medical school that showed that I was in trouble with the hip. So 2 exposures to radiation I did not need, a misdiagnosis by his PA and I just left, we paid the bill with a note attached. I have no idea what happened.

I saw this guys partner who is excellent. I told them no PA so I saw the nurse, the PA stepped in to say hello (not the same guy) and talked to me just to pass time because the doc was busy. This doc is young, excited about his job and his reputation is very good. He has taken care of me for the last couple of years.

HipChick

(25,485 posts)
28. Mistakes happen all the time, I got my medical records
Mon Aug 19, 2019, 06:12 PM
Aug 2019

From my old dr..

They had even verified my ID when I picked them up....

My new dr was giving me all these proposed plans of treatment...

Something did not sound right, I grabbed the folder off his desk..

It showed Stage 4 cancer results...For someone else...


birthdate was wrong, name was wrong....


lpbk2713

(42,750 posts)
33. Wrong in so many ways.
Mon Aug 19, 2019, 06:50 PM
Aug 2019


It raises the question of what kind of treatment was the cancer patient getting. If your doctor had their records they might not have been getting the proper treatment. And stage four doesn't any more serious. It means it has metastasized.

Takket

(21,549 posts)
32. doctor isn't just going to put you on a new med without telling you why
Mon Aug 19, 2019, 06:49 PM
Aug 2019

safe to say it is a mistake and not panic until you confirm

912gdm

(959 posts)
35. OP can you clarify something?
Mon Aug 19, 2019, 07:36 PM
Aug 2019

Was the RX mistakenly sent BY the doctor to the pharmacy? That's how I read it, but it seems like a few people are thinking this is a pharmacy snafu

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