737 MAX / NTSB
https://www.businessinsider.com/737-max-ntsb-pilots-report-behavior-faa-2019-9
In a report issuing seven new safety recommendations to the FAA, the NTSB noted that a major contributor to the crashes was that pilots reacted differently to multiple alarms and alert indications than Boeing and the FAA assumed they would.
"We saw in these two accidents that the crews did not react in the ways Boeing and the FAA assumed they would," NTSB Chairman Robert Sumwalt said. "Those assumptions were used in the design of the airplane and we have found a gap between the assumptions used to certify the Max and the real-world experiences of these crews, where pilots were faced with multiple alarms and alerts at the same time."
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Although Boeing proved to the FAA during certification test flights that MCAS could be disabled safely should it unintentionally activate, the NTSB report says that the test scenarios which met FAA requirements did not reflect the real-world scenario of multiple conflicting and confusing alarms, and did not account for the fact that that scenario could lead to pilots responding and behaving differently.
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The report also suggests that the underlying assumptions by the FAA and Boeing didn't consider the effects of multiple compounding alarms, which the pilots experienced due to the faulty sensor.