'Just complete chaos': Soldiers' Home staff cite dangerous conditions fueling COVID-19 outbreak
[link:https://www.gazettenet.com/Employees-allege-lax-COVID-19-safety-protocols-at-Holyoke-Soldiers-Home-33631412|
HOLYOKE — As the region reels from 13 recent deaths of veterans at the Soldiers’ Home amid an outbreak of COVID-19, staff members are alleging that dangerous conditions and a lack of transparency on the part of administrators fueled the crisis.
“It’s just complete chaos,” said one certified nursing assistant, or CNA, choking back tears Monday while describing the dangerous conditions the residents were allegedly exposed to:
■allowing a patient with symptoms awaiting coronavirus test results to mingle in common areas on his unit;
■failing to isolate that patient’s roommates and to provide staff who had to treat him with proper protective equipment;
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