General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsAn informative article about the IRS website for those who are having issues
Since it is behind a paywall some summary.
Apparently to get into the portal your 2019 return has to be processed. Also there is literally no way to fix this if the portal is locking you out and you will have to wait for the check with the asshole's name on it.
https://www.washingtonpost.com/business/2020/04/18/stimulus-check-glitches-why-youre-having-trouble-what-you-can-do-about-it/#comments-wrapper
Q: Why do I keep getting a Payment Status Not Available message?
A: Lots of people are worried that the message Payment Status Not Available means they may not get their stimulus money. It is very likely that the system hasnt been able to process your information from a recently filed 2019 tax return. Or, its like a waiting room where you sit until you are called.
You may also be getting this message for the following reasons, the IRS says:
Your adjusted gross income is too high to get a payment.
You havent filed a tax return for 2018 or 2019.
You recently filed your return and it has not been fully processed.
You used the Non-Filers: Enter Payment Info Here tool on IRS.gov for people who are not required to file a return and the IRS is still processing the information.
You receive Social Security, disability or Railroad Retirement benefits. In this case, the IRS will use your SSA or RRB Form 1099 and your payment will be sent automatically.
mr_lebowski
(33,643 posts)When I went in to the portal on Friday around 3pm and used the numbers from 2019, they were accepted as accurate by the system, so seems they get updated in the portal pretty fast.
So if you've e-filed 2019 almost certainly you're good to go as well.
If you haven't e-filed 2019, I would recommend at least trying your 2018 numbers. No idea if it'll work but it's apparently supposed to, so ... may as well try.
dsc
(52,157 posts)as I was using my 2019 info and didn't get in.