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George II

(67,782 posts)
Sun Oct 24, 2021, 02:53 PM Oct 2021

Today I placed my first "curbside pickup" order with Walmart. It was ready in about 10 minutes...

So I drove to the store and followed the curbside instructions.

In a few minutes a woman about 40 years old came out, masked up, with the order - 6 half gallon jugs of juice. Thankfully she used a cart, the only reason I didn't go into the store is that the order was too heavy for me to handle.

Anyway, she was really friendly, put them in the back seat, and checked me out.

Knowing how little Walmart workers are paid, I offered her a couple of bucks for her trouble. "Oh no, we're not allowed." I felt really bad, she was so nice and friendly, and they don't even allow them to make a few extra bucks?

19 replies = new reply since forum marked as read
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Today I placed my first "curbside pickup" order with Walmart. It was ready in about 10 minutes... (Original Post) George II Oct 2021 OP
Disgusting billionaires who do everything they can to harm society,i.e. Walmart owners, telling them Eliot Rosewater Oct 2021 #1
I get delivery snowybirdie Oct 2021 #2
Leave a good review for her in the Walmart app. ecstatic Oct 2021 #3
We do that with Target. haele Oct 2021 #4
We've been doing curbside pickup all through the pandemic. Hortensis Oct 2021 #5
Actually, Wal-Mart's hourly rate isn't too bad TexasBushwhacker Oct 2021 #6
WalMart's pick-up is the best I've used AZSkiffyGeek Oct 2021 #7
The pickup is supposed to be no contact isn't it? I thought about that too. Maybe a gift basket for brewens Oct 2021 #8
I understand your inclination - Ms. Toad Oct 2021 #9
Exactly Ron Obvious Oct 2021 #10
Not allowed with most retail curbside LeftInTX Oct 2021 #11
Tips can get them fired obamanut2012 Oct 2021 #12
I hope it is better than their delivery service Shermann Oct 2021 #13
Walmart's curbside pickup around here MissB Oct 2021 #14
I did a Walmart curbside pickup every week for 2 months. milestogo Oct 2021 #15
I used it regularly last year mcar Oct 2021 #16
We've used WalMart pickup service for months now. TomSlick Oct 2021 #17
I've placed orders with them before but always went inside, masked. The pickup area is.... George II Oct 2021 #18
I live deep in Redneck Land. TomSlick Oct 2021 #19

Eliot Rosewater

(31,109 posts)
1. Disgusting billionaires who do everything they can to harm society,i.e. Walmart owners, telling them
Sun Oct 24, 2021, 02:55 PM
Oct 2021

they cant have tips

snowybirdie

(5,223 posts)
2. I get delivery
Sun Oct 24, 2021, 02:58 PM
Oct 2021

You are encouraged to tip with that service and we don't have to carry heavy groceries upstairs.

haele

(12,647 posts)
4. We do that with Target.
Sun Oct 24, 2021, 03:00 PM
Oct 2021

The regular lady says she gets Customer Service worker pay with a bit extra because it's considered a bit more dangerous than being on the floor.
Hopefully, they do the same at Walmart.

Haele

Hortensis

(58,785 posts)
5. We've been doing curbside pickup all through the pandemic.
Sun Oct 24, 2021, 03:07 PM
Oct 2021

The only difference in our experience is that, while we also want them to be apid a living wage for full time work, we don't consider them victimized by the dignity of not accepting gratuities. They've been uniformly cheerful and competent without that, but they do appreciate, and benefit from, positive feedback through the system set up to provide it. So we try to remember to do that.

I hope those who want to make more (minimum starting wage $12/hour) are either taking classes to upgrade their skills, or planning to, and/or working toward promotion within an extremely large company. Walmart itself pays 100% of tuition and books for associates who want to take classes from a limited list of specified institutions toward certificates and/or college degrees.

Also, if we, Democrats, have to delay "free" community college, we're working to expand Pell grants. Some skilled work pays more than some positions requiring college degrees.

TexasBushwhacker

(20,174 posts)
6. Actually, Wal-Mart's hourly rate isn't too bad
Sun Oct 24, 2021, 03:12 PM
Oct 2021

I have a friend that works there who makes $17 an hour. The problem is that it can be hard to get in 40 hours if you want to work full time. It may have changed since the worker shortage, but it used to be that their average full time hourly worker only worked 34 hours a week.

AZSkiffyGeek

(11,008 posts)
7. WalMart's pick-up is the best I've used
Sun Oct 24, 2021, 03:18 PM
Oct 2021

They are always ready on time, their app is easy to use, and every time I go they are always waiting outside for me with the order.

Having worked retail, I was never allowed to accept tips either, but I do understand the desire to tip them, they deserve it.

brewens

(13,574 posts)
8. The pickup is supposed to be no contact isn't it? I thought about that too. Maybe a gift basket for
Sun Oct 24, 2021, 03:33 PM
Oct 2021

the shopping crew would be in order?

Ms. Toad

(34,062 posts)
9. I understand your inclination -
Sun Oct 24, 2021, 03:40 PM
Oct 2021

I'm appalled at the tip jar creep.

Tipping shifts the burden of running the business unequally to those customers who feel guilty about what the owner chooses to pay, while other customers get the benefit of the owner being too cheap to pay a decent wage and customers who voluntarily try to make up for the owner being cheap.

Earning a living wage should not depend on the generosity of customers, which job duty you have for the day, which customer you get, or (in some restaurant/bar settings) how willing you are to to make yourself a sex object. We need to abolish the tipping system entirely (and require paying a living wage), not extend it.

 

Ron Obvious

(6,261 posts)
10. Exactly
Sun Oct 24, 2021, 03:46 PM
Oct 2021

I'm a reasonably generous tipper as a rule, but I have no trouble selecting a "No Tip" on the card machine when I order at the cash register and take the food away myself. Pay your workers better and don't rely on tipping to make up the shortfall.

LeftInTX

(25,258 posts)
11. Not allowed with most retail curbside
Sun Oct 24, 2021, 03:51 PM
Oct 2021

Our local grocery store does not allow it.

This is a long standing policy that began with baggers who assist customers to their vehicle.
Tipping is not allowed for customer assistance.

obamanut2012

(26,068 posts)
12. Tips can get them fired
Sun Oct 24, 2021, 04:02 PM
Oct 2021

Unless they are allowed to be tipped (ie baristas), it is generally a fireable offense.

Shermann

(7,412 posts)
13. I hope it is better than their delivery service
Sun Oct 24, 2021, 04:49 PM
Oct 2021

I've had a missing item on at least 75% of the delivery orders I've placed. Their delivery people have a disorganized mix of loose groceries from multiple orders rolling around in their vehicles.

I've been pretty charitable given the climate right now, but that is unacceptable.

milestogo

(16,829 posts)
15. I did a Walmart curbside pickup every week for 2 months.
Sun Oct 24, 2021, 05:01 PM
Oct 2021

They fucked up almost every single week.

And I had already tipped them before I realized that they had screwed up.

They put my food in with someone else's order. They lost all the frozen food. They gave me shitty produce. They said my pickup was ready and half of it was missing. I had to ask for refunds over and over. I never got to speak to a manager. There was never one on duty.

They all accepted my tips.

Finally I gave up. Never again.

mcar

(42,302 posts)
16. I used it regularly last year
Sun Oct 24, 2021, 05:53 PM
Oct 2021

and was quite pleased with the process, including the texting when something wasn't available.

I, too, tried tipping the first time and was told no.

From my POV, so much cheaper than Instacart. In my little rural neck of the woods, Walmart jobs are pretty welcome things. Now that I occasionally go inside, I see many more curbside employees filling orders. I guess the tipping thing would have gotten complicated.

TomSlick

(11,097 posts)
17. We've used WalMart pickup service for months now.
Sun Oct 24, 2021, 06:17 PM
Oct 2021

The local WalMart has the system working well. Most importantly, no one needs to go in the store with all the unmasked, unvaxxed, locals.

George II

(67,782 posts)
18. I've placed orders with them before but always went inside, masked. The pickup area is....
Sun Oct 24, 2021, 06:26 PM
Oct 2021

...right inside the door. It's always ready.

But this one was very heavy and I threw out my back a couple of weeks ago, so figured I'd try the "curbside". I would never order fresh food or frozen food online though. Too much could go wrong.

TomSlick

(11,097 posts)
19. I live deep in Redneck Land.
Sun Oct 24, 2021, 06:43 PM
Oct 2021

I feel like every time I go in a local business, I am taking my life in my hands. If I can do business outside in the open air, I'm all in.

There has never been a problem with frozen food - even ice cream. WalMart texts when the order is ready and we quickly drive out for the pickup. Of course, WalMart is ten minutes away - everything in our little town if ten minutes away.

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