AT&T says it's restored U-verse and will give credits for outage

[Sherman A1]

AT&T said Thursday it had restored its U-verse broadband service to all customers who suffered from a widespread outage this week.

The fiber-based TV, Internet and phone service had been out for three days or more, according to some customers who complained on social media such as Twitter and U-verse’s Facebook page. AT&T has said the problem affected less than 1 percent of U-verse subscribers and was concentrated in its Southeast and Southwest service areas.

“U-verse service has been fixed for all impacted customers. We’ll be crediting those affected & we’re incredibly sorry for the inconvenience,” the carrier said via Twitter around 11 a.m. Pacific time on Thursday. It had said service would be restored on Thursday morning.

In response to a question on Twitter, AT&T said all affected customers will receive a credit whether they reported an outage or not.

http://www.pcworld.com/article/2026202/atandt-says-its-restored-uverse-and-will-give-credits-for-outage.html

[mnhtnbb]

1. Well, at approximately 9 a.m. EST I called a business and got a "cannot complete"

recording. Went to the business and they said whatever someone
did when they came to 'fix' the phones the previous day, made the
problems worse.