I have been in AT&T hell all afternoon.

[TNDemo]

I would like to send an email to customer service but apparently that's not possible with this communications company. If I cancel my account (suggestions?), what happens to my AT&T email? Do I lose that account?

[Ecumenist]

1. My husband works for AT&T and he asked me to ask you what kind of account do you have? is it DSL?

BTW, I am so sorry about you experience. He hates this company but for now, it pays the bills. rethugs have infiltrated it BIG TIME!!

[TNDemo]

5. It is Internet and home phone,

Which I don't really need.

[monmouth]

10. I had a god awful time a few weeks back. Go to Customer Service and try to get on "chat"

board. Eventually, someone called me on the phone and we got it straightened out. They would not accept my password, kept sending me a new one to my e-mail account that I couldn't access....sigh.

[cindyperry2010]

2. their customer service for their wireless plan are not actual att workers but independents who work

out of their own house for around 10 an hours. poorly trained and slaves to this crappy job

[southernyankeebelle]

3. I stopped using AT&T years ago. When we moved here in TN we have a Co-op telephone

company. I get my internet through them and I use direct TV. Our co-op is Ben Lomand and when you are with them a few years you get a check back. It's pretty good. I like it because it is local. I don't even use COMCAST.

[UTUSN]

4. In olden days, the then Ma Bell was the bette noir for all us Libish people

After the supposed break-up of the (monopolies?), I thought it was done. Then somehow the previous humongous companies came back, if they ever really went away.

Besides that I am still an idiot with the internet/computers, back when I started out with a small local internet outfit. This was bought out by a nationwide but "progressive" company. Then somehow Yahoo bought it. Then Yahoo was bought by (who? bigger).

Or part of this might be confused with my phone service. The last time I had Ma Bell and disconnected phone service, it took 5 months to get rid of it. They kept saying something or other would show up on the next month's statement. Then the local service phone company started delivering long distance, and I thought that was fine, until I found out that it was actually Ma Bell doing the long distance part of it.

No light to shed, here. Just venting old issues. So old that I've even forgotten the battles.

[FarCenter]

8. You were had

The people who made out from the breakup were the startup telecom equipment manufacturers and the new entrants in the competitive long distance business.

Never mind that a lot of the companies went bankrupt or merged in the end. The entrepreneurs and management made a lot of money in the interim.

The consumer? Screwed as usual.

[ellenfl]

6. i cancelled my at&t dialup internet access but still have my email acct.

at&t severed the bundling a year or so ago and made at&t email free. i haven't had at&t regular phone service for quite a long time but i am still a cell phone customer (since 1995).

ellen fl

[ManiacJoe]

7. Yes, you will lose the account.

If you choose to stop using the ATT postoffice, you do not get to take the ATT mailbox with you. Any email left in the ATT mailbox will be deleted.

Download all the email from the ATT server to your computer. Then you will have it to reference later whether you stay with ATT or swap to a different provider.

[TNDemo]

13. How do I download

It to my computer?

[sarcasmo]

9. Set up a free email account with of the many free email services.

Then notify everyone of your new email account. Don't let AT&T hold you hostage because of an email account.

[abolugi]

11. 30 days after cancellation

I just dropped AT&T internet last month to go with another company and the notice they sent me says I can keep my AT&T e-mail for 30 days then they will drop it.
I truly hate AT&T...
Truly!!!

[REP]

12. Yes. If you cancel your account connected to your ATT account, the email goes away.

And yes, I worked there.