Why is the NSA "overwhelmed"??

[kentuck]

Hmmmmmm.....
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http://livewire.talkingpointsmemo.com/entry/report-overwhelmed-nsa-doesnt-know-what-snowden-took?ref=fpb

<snip>
The National Security Agency still doesn't know the full scope of what was taken by former government contractor Edward Snowden, NBC News reported Tuesday.

Sources told NBC that the agency is "overwhelmed" as it continues to determine the impact of Snowden's actions, more than two months removed from the sweeping intelligence leak.

The report contradicts officials like NSA Director Keith Alexander, who have said that the government knows the extent of what Snowden took. But the sources told NBC that the agency still doesn't know how many documents Snowden took or what they are.

[DetlefK]

1. How come they can't find out what this analyst had access to?

[Blue_Tires]

2. Two possibilities

1. The NSA literally has more information at hand than their entire staff could ever go through, even if it was 10 times bigger than it is now...

2. What else *would* they say? "Well, Snowden sadly was able to steal all data related to Operation Alpha, but he only downloaded about 35% of Operation Bravo. And what the hell was he thinking downloading Operation Echo, which wouldn't make sense to anyone without the accompanying Operation Zulu files? And was he really ignorant enough to steal 98% about Operation Whiskey while leaving behind the best part of it...?"