General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsIs this a hoax or a trick? I think it is.
Citi-bank <message@wewinit.com>
Dear Citiclient ®
Several failed log-in attempts were detected on your account.
To prevent any unauthorized access, we have disabled the access.
To enable your account, please submit the attached document.
Best wishes,
Citi-bank Online Team
Note - Please do not reply to this email.
An html document is attached to the email, entitled Citiform ID XXXXXXX.html
I haven't opened the document.
Earth_First
(14,910 posts)Phishing scam
SCantiGOP
(13,869 posts)probably doesn't do any good, but it makes me feel better.
spam@uce.gov
steve2470
(37,457 posts)Don't click any links in that email and just delete it.
trumad
(41,692 posts)Marrah_G
(28,581 posts)hobbit709
(41,694 posts)Any time you are addressed as "Dear Citiclient ", "Dear Valued Customer" or any variation thereof, it's phony. Even if you have a Citi account, any email from them will address you by NAME-they know it. If ever there is any doubt, just log on your account the normal way, if there was a real message from them it will show on your account page.
lunatica
(53,410 posts)Banks don't do that. A real live person will actually call you if there's anything fishy going on. They're always telling clients that they do not email their customers asking for anything from them. The only thing you should be getting from your bank is an online statement if you've opted for one.
Otherwise they call you or send a letter.
slackmaster
(60,567 posts)We went over several transactions. It appears the two one-dollar items were the only ones that were not legitimate, but I had them close the account anyway per their recommendation.
Fla Dem
(23,654 posts)they DO NOT contact their customers by email and to never respond to any email from a finanacial institution.
NutmegYankee
(16,199 posts)They want you to provide the information so they can attack your account or identity.
Ichingcarpenter
(36,988 posts)Citigroup is criminal organization anyway
Ian David
(69,059 posts)striegl
(18 posts)I'm just curious.....
I always see people post "what should I do?" questions.
rurallib
(62,406 posts)also get one from paypal and have never done a thing with paypal.
as others noted - scam.
yellowcanine
(35,699 posts)to your account. And if you can't, then call the bank using the number provided on their website.
2pooped2pop
(5,420 posts)Shut your browser completly down and open a new one so they can't "follow you"
Never respond to something like that. Using a new browser, go to your bank. and check for messages. Or call them.
slackmaster
(60,567 posts)Please call Citibank and report the Phishing to their security department.
TreasonousBastard
(43,049 posts)to the banks they're spoofing. There's usually an email address like abuse@bigbank.com, or someone at the bank can tell you how. They hate this stuff at least as much as we do-- it costs them millions.
(You have to make sure that the full headers are in the forwarded email if they want to try to track it.)
BR_Parkway
(8,666 posts)it's been disabled.
dixiegrrrrl
(60,010 posts)few weeks ago.....it was caught in my spam folder, appropriately.