Report: 15,000 HealthCare.gov Applications Never Reached Insurers

[ProSense]

Report: 15,000 HealthCare.gov Applications Never Reached Insurers

Nearly 15,000 insurance applications submitted through HealthCare.gov during the website's troubled rollout were never received by insurers, the Washington Post reported Saturday.

The federal government does not know which individual applications failed to reach the companies, according to the Post. But officials told the newspaper that the situation was improving.

In a blog post published Saturday, Julie Bataille, spokeswoman for the Centers for Medicare and Medicaid Services, said that the rate of errant applications had dropped from a high of 15 percent in mid-October to less than 0.4 percent in the early days of December.

"To make sure that no consumer falls through the cracks because of earlier pervasive troubles with the site, we are contacting every consumer who has selected a plan through the Federal Marketplace to remind them to pay their premium and connect with their insurer," Bataille wrote.

- more -

http://talkingpointsmemo.com/livewire/healthcaregov-missing-applications-15000

Benghazi!

[Cha]

1. Oh dear.. hope it works out for every last

one of them!

thanks ProSense

[rufus dog]

2. I find this hard to believe.

I can understand having integration issues and not being able to send some records, but those would be flagged and could be reprocessed. Even if that couldn't be corrected they should be able to sort the problem records by service providers and forward the apps. And the even if someone had deleted the records they would have backups.

Not saying it isn't possible, but highly unlikely. Additionally the problem interfacing to the providers is where I would expect problems to occur, but losing records would really blow.

[ProSense]

3. I'm surprised

"I can understand having integration issues and not being able to send some records, but those would be flagged and could be reprocessed. Even if that couldn't be corrected they should be able to sort the problem records by service providers and forward the apps. And the even if someone had deleted the records they would have backups. "

...it's only 15,000 given the IraqKatrinaWatergate comparisons. Maybe they were simply kicked out of the system, but who knows?