Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

General Discussion

Lady Freedom Returns

(14,120 posts) Wed Oct 29, 2014, 02:47 PM Oct 2014

A "Not So Prank" call to nine-one-one.

Emergency Hotline 911 receives a 'pizza order' from a lady who needs help
Oct. 29th. 2014

A woman who is a victim of domestic violence called 911 for help but was unable to directly discuss of what was happening to her so she used a code-like conversation by starting to order a pizza.

Fortunately, the dispatcher did not take her call lightly, instead he became intuitive and analyzed her situation very carefully.

Read the transcript of the conversation between the victim and the dispatcher and noticed how well their thoughts were connected to each other.

Read the Transcript @ http://www.xolxol.ph/2014/10/emergency-hotline-911-receives-pizza-order-from-lady-who-needs-help.html

7 replies

= new reply since forum marked as read

Highlight:

A "Not So Prank" call to nine-one-one. (Original Post) Lady Freedom Returns Oct 2014 OP

awesome! unblock Oct 2014 #1

the woman was exceptionally calm whilst staring abuse in the face. LanternWaste Oct 2014 #2

Exceptionally calm indeed. progressoid Oct 2014 #6

I'm so glad ... 1StrongBlackMan Oct 2014 #3

Wow, right? Clever and glad it worked. Nt seabeyond Oct 2014 #4

2 smart people... lame54 Oct 2014 #5

Good thinking, times two! polichick Oct 2014 #7

unblock

(52,196 posts)

1. awesome!

Reply to Lady Freedom Returns (Original post)

Wed Oct 29, 2014, 02:54 PM

Oct 2014

well, more awesome would be the situation never arising in the first place, but,....

LanternWaste

(37,748 posts)

2. the woman was exceptionally calm whilst staring abuse in the face.

Reply to Lady Freedom Returns (Original post)

Wed Oct 29, 2014, 03:00 PM

Oct 2014

A little more from the story... and yeah, the woman was exceptionally calm whilst staring abuse in the face.

"

According to the dispatcher, he checked the history of the address given by the lady and found out that there were records of multiple domestic violence from the previous calls.

Finally, the officer arrived at the house and immediately saw the lady in bad shape with her drunk boyfriend. Her partner was arrested for beating her.

The dispatcher said that she was intelligent to pull that kind of trick and that emergency call is the most memorable one for him. "

progressoid

(49,978 posts)

6. Exceptionally calm indeed.

Reply to LanternWaste (Reply #2)

Wed Oct 29, 2014, 03:54 PM

Oct 2014

Hope he's locked up and she's getting help.

1StrongBlackMan

(31,849 posts)

3. I'm so glad ...

Reply to Lady Freedom Returns (Original post)

Wed Oct 29, 2014, 03:01 PM

Oct 2014

of the many Dispatchers this woman could have reached ... she got one that took his job seriously.

This should transcript should be adapted into every Dispatcher training scenario ... it took only 3 exchanges until help was on the way; rather than, a "I told you this is 911, we don't deliver pizzas" continued beating.