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Has anyone tried freezing their credit due to the Equifax Debacle? I'm breaking out in a cold sweat (Original Post) diva77 Sep 2017 OP
Freezing credit? janx Sep 2017 #1
as per FTC...here ya go: diva77 Sep 2017 #2
Thanks. I found out I am one of those 143 million WhiteTara Sep 2017 #11
I did it online today w/ 4 credit reporting agencies and it was free. moonscape Sep 2017 #22
Thanks! WhiteTara Sep 2017 #23
Directly to the sites of moonscape Sep 2017 #35
Thanks. n/t janx Sep 2017 #12
Thanks for the numbers. Hieronymus Sep 2017 #27
You tell your credit card company not to pay any charges after a certain date. dixiegrrrrl Sep 2017 #6
I froze mine after the OPM hack. yellerpup Sep 2017 #3
thanks - I was having reservations cuz Equifax was requiring that I submit sensitive data online in diva77 Sep 2017 #4
Equifax was problematic. yellerpup Sep 2017 #10
I did last night. Between Equifax, the Anthem breach, etc ecstatic Sep 2017 #5
did you submit your data online at experian or were you able to get thru via phone? diva77 Sep 2017 #8
First tried to do it online. For verification, they asked about people & accounts that had nothing ecstatic Sep 2017 #14
geez! whatta nightmare; I'm gonna write my congressman about this diva77 Sep 2017 #15
Wow! They're charging $3 for Georgia. Unbelievable that Equifax ecstatic Sep 2017 #19
It's free in a lot of states . It just depends on the state. octoberlib Sep 2017 #21
I went in to freeze mine but Equifax required me to go back in again on Sep 13 wishstar Sep 2017 #7
ok, thanks -- kind of leaves us all vulnerable (which we already have been for what, 6 wks?? since diva77 Sep 2017 #9
Try again tomorrow. I had the same problem last night and got through on all sites this morning. octoberlib Sep 2017 #20
Thanks- I tried again today and was successful on all sites with freezes, but still need Sep 13 wishstar Sep 2017 #41
You have to send them snail mail. Liberal In Texas Sep 2017 #34
I did all bureaus online today at each bureau site in moonscape Sep 2017 #38
I had my AT&T acct hacked, and they hijacked one of my phone lines. Pinkflamingo Sep 2017 #13
Also, monitor your accounts! It's not just about credit ecstatic Sep 2017 #16
Let me offer this Major Nikon Sep 2017 #17
And then leftofcool Sep 2017 #32
Read this. Freezing is the best thing you can do. octoberlib Sep 2017 #18
I entered my info MontanaMama Sep 2017 #24
That is *super* interesting/scary renate Sep 2017 #28
I froze all 3 in writing via snail mail years ago. Really really glad I did. I can temporarily thaw lindysalsagal Sep 2017 #25
No, I haven't and I don't think I want to under the current rules, marybourg Sep 2017 #26
I agree I am much more worried about this happening . lunasun Sep 2017 #30
That is the reason for having a small town bank. leftofcool Sep 2017 #31
Yes, my bank knows me also, but I also have a brokerage marybourg Sep 2017 #36
Our bank is not part of a large corporation. leftofcool Sep 2017 #37
Well, it sounds like you've got it all worked out then, marybourg Sep 2017 #39
We figured the worst that could happen is someone takes out a home loan leftofcool Sep 2017 #40
Hell no! I'm going give the people who were hacked my vital info? leftofcool Sep 2017 #29
We are. Sent the letters today. Liberal In Texas Sep 2017 #33
I did all three by phone, since I don't trust any of their websites, esp. Equifax . . . hatrack Sep 2017 #42

diva77

(7,629 posts)
2. as per FTC...here ya go:
Fri Sep 8, 2017, 10:29 PM
Sep 2017
https://www.consumer.ftc.gov/articles/0497-credit-freeze-faqs

What is a credit freeze?

Also known as a security freeze, this tool lets you restrict access to your credit report, which in turn makes it more difficult for identity thieves to open new accounts in your name. That’s because most creditors need to see your credit report before they approve a new account. If they can’t see your file, they may not extend the credit.

How do I place a freeze on my credit reports?

Contact each of the nationwide credit reporting companies:

Equifax — 1-800-349-9960
Experian — 1‑888‑397‑3742
TransUnion — 1-888-909-8872

You'll need to supply your name, address, date of birth, Social Security number and other personal information. Fees vary based on where you live, but commonly range from $5 to $10.

After receiving your freeze request, each credit reporting company will send you a confirmation letter containing a unique PIN (personal identification number) or password. Keep the PIN or password in a safe place. You will need it if you choose to lift the freeze.

WhiteTara

(29,692 posts)
11. Thanks. I found out I am one of those 143 million
Fri Sep 8, 2017, 10:41 PM
Sep 2017

and I have been wondering what to do. I'll do that Monday.

I have to say it really makes me angry that it costs money with each of the companies. This should be a free service since this their problem that caused this.

moonscape

(4,673 posts)
22. I did it online today w/ 4 credit reporting agencies and it was free.
Fri Sep 8, 2017, 11:20 PM
Sep 2017

Don't know if the fee is state determined/regulated. I'm in CA and expected to pay, but no charge and it was super easy/quick.

moonscape

(4,673 posts)
35. Directly to the sites of
Sat Sep 9, 2017, 01:52 AM
Sep 2017

Experian
TransUnion
Equifax
Innovis (never heard of them but what the heck!)

and then to ChexSystems

Googled them + security freeze. One assigned a PIN for unfreezing in the future, another had me set a PIN, another asked if I wanted to set it or have them do it, and Innovis said the security freeze had been added to my credit report and I would be getting a confirmation by mail. Presumably that will include a PIN.

Important not to lose the PINs so I put them in a couple of places!

dixiegrrrrl

(60,010 posts)
6. You tell your credit card company not to pay any charges after a certain date.
Fri Sep 8, 2017, 10:33 PM
Sep 2017

and to issue you a new card and number.
I had to do it when my purse was stolen.
By credit card company I mean Visa, Citibank, etc.

You can also tell the 3 credit rating companies, like Equifax or who ever, not to allow any 3rd party to ask for credit score info. unless you approve. Lots of sales companies somehow manage to check your credit score without you knowing it.

yellerpup

(12,252 posts)
3. I froze mine after the OPM hack.
Fri Sep 8, 2017, 10:30 PM
Sep 2017

It's been very effective. One of the benefits is not being propositioned be every credit card company weekly. If you looking for credit to buy a house, car, or trying to take out any kind of loan, you have the option of opening your account for a time period you can limit (1 day, 2 weeks, etc.) and then slam it shut again. No one can open a credit card account or anything else in your name.

diva77

(7,629 posts)
4. thanks - I was having reservations cuz Equifax was requiring that I submit sensitive data online in
Fri Sep 8, 2017, 10:31 PM
Sep 2017

order to effect the freeze -- rather ironic...

yellerpup

(12,252 posts)
10. Equifax was problematic.
Fri Sep 8, 2017, 10:38 PM
Sep 2017

I believe that by the way I was shuffled around by them that most of the work is done offshore. They claimed to have lost info on my freeze and I was shuttled around to workers with accents from all over the world, especially Asia, and they demanded the same information and that I submit it in writing. I never did submit it because I had lost confidence in them as a company. I felt they were shady--turns out, they are.

ecstatic

(32,653 posts)
5. I did last night. Between Equifax, the Anthem breach, etc
Fri Sep 8, 2017, 10:33 PM
Sep 2017

I'm surprised I'm not already compromised. The only bureau that's making it difficult to freeze is experian... interesting since they are who I use for credit monitoring.

ecstatic

(32,653 posts)
14. First tried to do it online. For verification, they asked about people & accounts that had nothing
Fri Sep 8, 2017, 10:46 PM
Sep 2017

to do with me whatsoever. Then it said that they could not verify my identity online (what a joke! ). So then it asked me to mail to them my social security number, driver's license, a utility bill, basically my entire identity. Funny that they didn't need all that to start credit monitoring, yet when I'm trying to freeze my credit, they can't verify my identity?! WTF?

Called the number, it was automated. So I did their online upload, which was still way too invasive but I was determined to start the freeze process. If you know of a number where a human answers, please share it.

diva77

(7,629 posts)
15. geez! whatta nightmare; I'm gonna write my congressman about this
Fri Sep 8, 2017, 10:50 PM
Sep 2017

and at $10 per credit freeze for 3 agencies for 143 million people that adds up to:

30 x 143,000,000 = $4.3 Billion not bad for a "data breach" !!

ecstatic

(32,653 posts)
19. Wow! They're charging $3 for Georgia. Unbelievable that Equifax
Fri Sep 8, 2017, 10:57 PM
Sep 2017

is charging after their f*ck up! Unreal. You're right, Congress does need to act. They sat on this info for 2 months, and according to this guy:


wishstar

(5,268 posts)
7. I went in to freeze mine but Equifax required me to go back in again on Sep 13
Fri Sep 8, 2017, 10:35 PM
Sep 2017

Their website said my info was probably hacked but they are overwhelmed and not able to process freeze requests for most people, but instead are requesting people to re-enter their website at a designated later date, in my case the 13th.


I also went into Experian to try and freeze my credit with them, but their website wouldn't take action either and required I send a request by snail mail instead.

diva77

(7,629 posts)
9. ok, thanks -- kind of leaves us all vulnerable (which we already have been for what, 6 wks?? since
Fri Sep 8, 2017, 10:37 PM
Sep 2017

the Equifax breach???)

wishstar

(5,268 posts)
41. Thanks- I tried again today and was successful on all sites with freezes, but still need Sep 13
Sat Sep 9, 2017, 04:23 PM
Sep 2017

re-entering on Equifax in order to get the 1 free year of credit monitoring (their premier service) they are offering customers - but my credit reports all looked fine and freezes are in place

Liberal In Texas

(13,532 posts)
34. You have to send them snail mail.
Sat Sep 9, 2017, 01:35 AM
Sep 2017

Can't do it online.

Good luck. My wife spent the morning researching this and drafting letters to freeze our credit to 4 different agencies. I mailed them today. We're not taking chances.

moonscape

(4,673 posts)
38. I did all bureaus online today at each bureau site in
Sat Sep 9, 2017, 01:59 AM
Sep 2017

total. Each indicated the freeze was put in place. Very quick and easy.

Pinkflamingo

(177 posts)
13. I had my AT&T acct hacked, and they hijacked one of my phone lines.
Fri Sep 8, 2017, 10:42 PM
Sep 2017


They took an upgrade, put $100 down on a iPhone 7+ at Best Buy. When the new SIM card was installed, our phone then had "no service"

What a mess.

ecstatic

(32,653 posts)
16. Also, monitor your accounts! It's not just about credit
Fri Sep 8, 2017, 10:51 PM
Sep 2017

Certain info can allow people to gain access to your checking/savings accounts. I have 2 step verification for all the accounts that allow it, but a couple of my accounts have very old school technology. Monday I'm going to call and ask what they have in place to stop my accounts from being drained (in light of these hacks).

Major Nikon

(36,818 posts)
17. Let me offer this
Fri Sep 8, 2017, 10:54 PM
Sep 2017

I've been a victim no less than 3 times of "security breaches" that have left my personal info out there for public consumption in one form or another.

Never have I had someone open any kind of account in my name, nor do I know of anyone who has. That's not to say it doesn't happen to some people as I'm sure it does. The fact that it does happen from time to time more commonly today means that in the off chance it does happen to you, it will be easier to correct than in times past when such things rarely happened to anyone.

The reality we live in is that your personal information was probably already out there anyway. The best defense is simply to check your credit report periodically and look for discrepancies.

leftofcool

(19,460 posts)
32. And then
Sat Sep 9, 2017, 01:28 AM
Sep 2017

When you get to be as old as we are, no mortgage, all the credit cards you will ever need, and no plans for a car loan, you can fuck it all. Fifty years from now when we have been dead and gone for a long time, there will be at least 100 people using our socials for something.

octoberlib

(14,971 posts)
18. Read this. Freezing is the best thing you can do.
Fri Sep 8, 2017, 10:57 PM
Sep 2017

Last edited Sat Sep 9, 2017, 12:17 AM - Edit history (1)

We froze accounts at all of the credit reporting companies and put a security alert on Chexsystems which will nmake it harder for somebody to use your SSN to open a bank account in your name. You can always temporarily lift the freeze if you're taking out a new loan or something.



If your response to this breachapalooza is to do what each of the breached organizations suggest — to take them up on one or two years’ worth of free credit monitoring services — you might sleep better at night but you will probably not be any more protected against crooks stealing your identity. As I discussed at length in this primer, credit monitoring services aren’t really built to prevent ID theft. The most you can hope for from a credit monitoring service is that they give you a heads up when ID theft does happen, and then help you through the often labyrinthine process of getting the credit bureaus and/or creditors to remove the fraudulent activity and to fix your credit score.

In short, if you have already been victimized by identity theft (fraud involving existing credit or debit cards is not identity theft), it might be worth paying for these credit monitoring and repair services (although more than likely, you are already eligible for free coverage thanks to a recent breach at any one of dozens of companies that have lost your information over the past year). Otherwise, I’d strongly advise you to consider freezing your credit file at the major credit bureaus.

There is shockingly little public knowledge or education about the benefits of a security freeze, also known as a “credit freeze.” I routinely do public speaking engagements in front of bankers and other experts in the financial industry, and I’m amazed at how often I hear from people in this community who are puzzled to learn that there is even such a thing as a security freeze (to be fair, most of these people are in the business of opening new lines of credit, not blocking such activity).


http://krebsonsecurity.com/2015/06/how-i-learned-to-stop-worrying-and-embrace-the-security-freeze/


Article contains all the links to the different companies.

MontanaMama

(23,295 posts)
24. I entered my info
Sat Sep 9, 2017, 12:33 AM
Sep 2017

on the website today and Equifax stated that my information had been breached. I then entered hub's info...same thing. THEN I entered a false last name and false SSN # and guess what? Seems Equifax states that info was also compromised. I did it several more times and got the same result. I wonder if all of this is a ruse.

renate

(13,776 posts)
28. That is *super* interesting/scary
Sat Sep 9, 2017, 01:17 AM
Sep 2017

Thank you for doing that experiment and sharing the results with us. It hadn't occurred to me at all.

lindysalsagal

(20,581 posts)
25. I froze all 3 in writing via snail mail years ago. Really really glad I did. I can temporarily thaw
Sat Sep 9, 2017, 12:57 AM
Sep 2017

Over the phone with a code. I refuse to type my SS into any keyboard, and I don't have online access to my checkingsavings. Go to www.clarkhoward.com for step by step instructions, but verify the updated snail addresses and do it certified registered mail. Peace of mind.

I also went to a regional credit union. Get out of the national mega banks. People used to say I'm paranoid. I say, yep. I am. And I'm better off for it. If you're not paranoid, you're not paying attention.

marybourg

(12,586 posts)
26. No, I haven't and I don't think I want to under the current rules,
Sat Sep 9, 2017, 01:03 AM
Sep 2017

which require me to pay each of the 3 credit reporting agencies, and to pay them again every time I decide to open up a new card or Money Market account. One of the companies I'd be paying is the very company which gave up my data in the first place.

Nor am I signing up for their "protection plan" by giving them (or whomever is operating that site) my personal data again, and also agreeing to give up the right to be part of an eventual class action. Extortion scheme anyone?

Freezing your credit may prevent others from opening credit cards in your name, but that's not the biggest threat from this breach, in my opinion. I think the biggest threat is that someone now knows all the information your financial institutions know about you and use to identify you when you contact them by phone or on line. Even that list of previous addresses we have to identify in critical transactions. Someone who buys this information can become "you" to your financial institutions which are holding your money. This is the scary thing to me.

leftofcool

(19,460 posts)
31. That is the reason for having a small town bank.
Sat Sep 9, 2017, 01:21 AM
Sep 2017

They know me and I know them. They know to never take a call from me on the phone or any other customer for that matter. You don't go in, you don't talk to anyone.

marybourg

(12,586 posts)
36. Yes, my bank knows me also, but I also have a brokerage
Sat Sep 9, 2017, 01:53 AM
Sep 2017

and a mutual fund company, an annuity, a money market account in a different bank, and don't forget a "small town" bank may be part of a larger corporate structure where a fraudster can call a corporate number or use a corporate website impersonating you and by-passing your friendly banker who knows you, altogether.

They can think of sneaky dodges that we can't; they're crooks.

leftofcool

(19,460 posts)
37. Our bank is not part of a large corporation.
Sat Sep 9, 2017, 01:58 AM
Sep 2017

It is locally owned. We use Ameriprise for all of our money markets and annuities and have for 35 years. We also have a code to use when we talk to our broker on the phone. That information is not available anywhere.

leftofcool

(19,460 posts)
40. We figured the worst that could happen is someone takes out a home loan
Sat Sep 9, 2017, 02:20 AM
Sep 2017

By the time the thief lives in it for a while then decides not to pay for it, we will be dead and gone.

leftofcool

(19,460 posts)
29. Hell no! I'm going give the people who were hacked my vital info?
Sat Sep 9, 2017, 01:18 AM
Sep 2017

And I'm going to pay them for the privilege? Even if by some chance someone stole my identity, if they try to get a home loan or a car loan, I think living on social security will stop that. They can't get to my 401K and they can't get to my bank account. My credit card company will notify me if a charge looks suspicious.

Liberal In Texas

(13,532 posts)
33. We are. Sent the letters today.
Sat Sep 9, 2017, 01:31 AM
Sep 2017

I wasn't compromised but my wife was.

We are freezing our credit which is no small task. Sent them certified mail etc.

You have to send them to all the 4 different services. One each, so a total of 8 letters.

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