Under the radar credit reporting agency!

[MontanaMama]

So my 78 year old mother in law recently subscribed to Dish Network for television services. She got a letter today from Dish thanking her for her business but darn it, they could not give her their best monthly rate because of her credit score. Here's the kicker, she has a credit score of 817! So what the heck? Well, Dish was referring to her credit score through the NCTUE - National Consumer Telecom & Utilities Exchange. https://www.nctue.com/

NCTUE is a membership of companies that provide services (telecommunication, pay TV and utilities) and report and share data relative to their customers’ accounts - including your SSN. My mother in law didn't get Dish Network's best rate because she had little or no credit history with the NCTUE. This is largely because she doesn't manage her own cell phone account (her kids do that) and doesn't use pay per view services and while she does have internet through Century Link, prior to signing up with Dish, she didn't have TV at her home. Because she isn't a consumer of much media, they are dinging her on her monthly rate. She's fuming and so am I on her behalf.

You may call the NCTUE and request your credit report and score which my accountant recommended and you can also freeze your account. I requested mine today and will look for errors prior to freezing it as I have all my reports. The NCTUE is housed and managed by.....wait for it...EQUIFAX.

[lagomorph777]

1. Tell Dish you won't use them because they use Equifax.

Last I checked my credit score, they dinged me because I don't have enough debt.

Fuck 'em.

[MontanaMama]

2. She's headed over to the Dish office

now to tell them exactly that. She wants the best published rate or they can hit the road. We have no idea the NCTUE even existed and that they could damage consumers this way. Equifax states her regular credit score is 817, so what gives with this other BS? It is a scam, no doubt, and they're getting paid for it.

[procon]

3. Sounds like a flimsy scam, just another way to rip off customers for profits.

I have Dish, and the few times that I've had a dispute with them, I politely said I was going to switch to another company and also relate my dissatisfaction with their customer service on social networks. Suddenly, and unexpectedly to me, they were willing to concede to keep my business. You have the advantage, and you hsve a lot of leverage because whatever the difference is in the monthly rate, losing a paying customer will cost them far more. Try it.

[MontanaMama]

4. I have no doubt that she'll get the best

pricing when she sticks it to them today. The more important point is that our data is being collected and shared by a company that nobody knew anything about.