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hunter

(38,311 posts)
Thu Nov 29, 2018, 05:09 PM Nov 2018

Raids mounted on fake Indian tech support centres

Source: BBC

More than 50 people have been arrested in India for their alleged involvement in fake security warning scams.

The New York Times said that Delhi police made the arrests during raids on 26 call centres linked to the scams.

Software giant Microsoft helped police trace who was behind the large-scale operations.

It said it received more than 11,000 calls per month about fake security warnings and that many people lost significant sums to the fraudsters.

Read more: https://www.bbc.com/news/technology-46357007





30 replies = new reply since forum marked as read
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Raids mounted on fake Indian tech support centres (Original Post) hunter Nov 2018 OP
Kicking. eom littlemissmartypants Nov 2018 #1
About freakin' time! Raster Nov 2018 #2
Question is are the big fish involved in this going to be brought to justice and go to prison cstanleytech Nov 2018 #8
The big fish have paid off the local cops long ago IronLionZion Nov 2018 #15
We've gotten a gazillion of these stupid calls. MontanaMama Nov 2018 #3
I used to get 2 or 3 calls, a day, from these scammers Siwsan Nov 2018 #4
I simply switched on my "do not disturb" and set it so only those on my contact list cstanleytech Nov 2018 #9
I've never gotten a call from them on my cell phone Siwsan Nov 2018 #11
I'm using Verizon prepaid as its far cheaper than doing one of their traditional plans. cstanleytech Nov 2018 #14
As soon as my "bundle deal" ends, with Comcast, I'm dropping the land line Siwsan Nov 2018 #16
Aye, I was getting a ton of fake local calls on my phone until I turned on DND and now cstanleytech Nov 2018 #18
Caller ID said it was me calling from my home phone IADEMO2004 Nov 2018 #19
I had a call that said it was from a well servicing company that's done work at the house Siwsan Nov 2018 #21
This summer spoof ID was a local graphics business I have used in the past. Hate those scammers. IADEMO2004 Nov 2018 #26
I have gotten two of these calls today... LakeSuperiorView Nov 2018 #5
You mean no more calls from Bob, Dan, Bill and my favorite, Ralph Submariner Nov 2018 #6
AR-15 style rifles are the preferred weapon for shooting school children. keithbvadu2 Nov 2018 #20
Be creative LogicFirst Nov 2018 #7
What is a computer? All is see in my windows is fog so I cover them with curtains IronLionZion Nov 2018 #13
I had one the other day. It was a hoot! luvtheGWN Nov 2018 #23
I have something to add to this thread... Takket Nov 2018 #10
Good! IronLionZion Nov 2018 #12
Don't know if this is effective leftieNanner Nov 2018 #22
"26 call centres" BumRushDaShow Nov 2018 #17
Check out Project Mayhem RealityBasedNewYorkr Nov 2018 #24
Yes yes yes!!! GetRidOfThem Nov 2018 #25
Online Nusiance vishnura Nov 2018 #27
There's one comical Indioan scammer call where they claim that they're the IRS AdamGG Nov 2018 #28
Now go after those Medicare scammers that keep calling... PeeJ52 Nov 2018 #29
These aren't phone callers folks ... mr_lebowski Nov 2018 #30

cstanleytech

(26,286 posts)
8. Question is are the big fish involved in this going to be brought to justice and go to prison
Thu Nov 29, 2018, 05:39 PM
Nov 2018

to serve hard time or will they get off with a slap on the wrist while the small fry are sentenced to long prison terms in their place?

IronLionZion

(45,433 posts)
15. The big fish have paid off the local cops long ago
Thu Nov 29, 2018, 05:47 PM
Nov 2018

and are out of reach of US law enforcement. The money is already laundered too.

MontanaMama

(23,313 posts)
3. We've gotten a gazillion of these stupid calls.
Thu Nov 29, 2018, 05:13 PM
Nov 2018

I have my kiddo handle them and he is a master of wasting their time. Unfortunately, these assholes got my in laws on the phone and they did everything the scammers told them to do....the scammers had access to all of her bank accounts retirement accounts, life insurance policy #'s and more. It was a MESS.

cstanleytech

(26,286 posts)
9. I simply switched on my "do not disturb" and set it so only those on my contact list
Thu Nov 29, 2018, 05:40 PM
Nov 2018

can get through to me.

Siwsan

(26,260 posts)
11. I've never gotten a call from them on my cell phone
Thu Nov 29, 2018, 05:42 PM
Nov 2018

Always the land line. And I noticed when I switched from AT&T to Xfinity, the calls diminished, greatly.

cstanleytech

(26,286 posts)
14. I'm using Verizon prepaid as its far cheaper than doing one of their traditional plans.
Thu Nov 29, 2018, 05:46 PM
Nov 2018

Granted my phones only a J7 V and not anything fancy but it does the job.

Siwsan

(26,260 posts)
16. As soon as my "bundle deal" ends, with Comcast, I'm dropping the land line
Thu Nov 29, 2018, 05:51 PM
Nov 2018

I have my cell service through Consumer's Cellular. If the caller isn't on my contact list, I let it go to voice mail. I may have gotten one or two nuisance calls on my phone.

cstanleytech

(26,286 posts)
18. Aye, I was getting a ton of fake local calls on my phone until I turned on DND and now
Thu Nov 29, 2018, 05:56 PM
Nov 2018

I don't even notice them.
As for anyone else like a doctors office that is not in my contact list they can just leave a voicemail as that is what its there for.

IADEMO2004

(5,554 posts)
19. Caller ID said it was me calling from my home phone
Thu Nov 29, 2018, 06:16 PM
Nov 2018

Calls every couple hours for days. Phone Co. pleads they can't stop it. I call BS

New scammers will be back soon.

Siwsan

(26,260 posts)
21. I had a call that said it was from a well servicing company that's done work at the house
Thu Nov 29, 2018, 06:30 PM
Nov 2018

So, I answered, despite me not calling them, in the first place. I thought MAYBE there was some sort of recall, or something, on the pump. Turns out they had been spoofed.

 

LakeSuperiorView

(1,533 posts)
5. I have gotten two of these calls today...
Thu Nov 29, 2018, 05:31 PM
Nov 2018

after months of not hearing from someone with a heavy Indian accent telling that it is not a scam...

Submariner

(12,503 posts)
6. You mean no more calls from Bob, Dan, Bill and my favorite, Ralph
Thu Nov 29, 2018, 05:35 PM
Nov 2018


I have been expecting one of these mass shootings with an AR-15 to be wiping out an entire call center, but it looks like the law got them first.

keithbvadu2

(36,783 posts)
20. AR-15 style rifles are the preferred weapon for shooting school children.
Thu Nov 29, 2018, 06:26 PM
Nov 2018

AR-15 style rifles are the preferred weapon for shooting school children.

LogicFirst

(571 posts)
7. Be creative
Thu Nov 29, 2018, 05:35 PM
Nov 2018

The first time years ago when I got the call, I said that I did not own a computer.
The Indian voice said, "You don't own a computer?" CLICK. After I received 3 such calls, all calls stopped. Magic.

IronLionZion

(45,433 posts)
13. What is a computer? All is see in my windows is fog so I cover them with curtains
Thu Nov 29, 2018, 05:44 PM
Nov 2018

My windows do need to be washed though, if they want to come over and clean.

luvtheGWN

(1,336 posts)
23. I had one the other day. It was a hoot!
Thu Nov 29, 2018, 06:56 PM
Nov 2018

Caller told me I had a problem with my internet -- it was being hacked. I said "Really?" He said "Yes, Comcast is experiencing many problems and I'll help fix it for you." I said "I don't have Comcast" (idiot didn't realize we don't have Comcast up here in the GWN). He said "You're lying" and I replied "You're an idiot" and hung up!

Takket

(21,563 posts)
10. I have something to add to this thread...
Thu Nov 29, 2018, 05:41 PM
Nov 2018

But just got a call. Seems I have a virus on my apple windows system. I’ll have to post later!!!

IronLionZion

(45,433 posts)
12. Good!
Thu Nov 29, 2018, 05:42 PM
Nov 2018

I've gotten scam calls for the IRS, banks that I have never used, cell phone service, viruses I don't have, and much more.

It's fun to waste their time. I was born in America and have a Christian name so these scammers don't know I'm Indian when I mess with them.

It's a shame that they prey on elderly folks who don't know any better. A buddy's grandmother was caught up in some scam call claiming she needs to pay to bail him out of jail.

The worst part about these scams, are it's often the same people who work in legitimate company call centers and really do have access to all your personal data and account info. They develop a resentment for Americans and feel justified in scamming people who are easy to scam and have money to pay them.

leftieNanner

(15,084 posts)
22. Don't know if this is effective
Thu Nov 29, 2018, 06:42 PM
Nov 2018

but I ask them "Does your mother know that you're a crook?" and then I hang up.

Mostly, we just don't pick up the phone any more if it's not a number that we recognize.

24. Check out Project Mayhem
Thu Nov 29, 2018, 06:58 PM
Nov 2018

...on YouTube. This guy blows up scam call centers with tens of thousands of auto-dialed untraceable calls and a synthesized alternating voice message. Pure hilarity!

AdamGG

(1,289 posts)
28. There's one comical Indioan scammer call where they claim that they're the IRS
Thu Nov 29, 2018, 07:23 PM
Nov 2018

I got one of these. They claim their name is something like Bob Johnson and then have barely intelligible accents. They try to get people to drive out to a store and buy itunes gift cards to pay their IRS debt with. You'd have to be senile or living under a rock to think this was real.

 

PeeJ52

(1,588 posts)
29. Now go after those Medicare scammers that keep calling...
Thu Nov 29, 2018, 07:54 PM
Nov 2018

about wanting to get you approval for a back brace or ointment for your back pain. I must get 2 or 3 calls a week with someone wanting to talk to me about my back pain a telling me I'm already pre-approved.

 

mr_lebowski

(33,643 posts)
30. These aren't phone callers folks ...
Thu Nov 29, 2018, 08:11 PM
Nov 2018

In this particular scam, they hijack your browser, and your browser pops up a warning message saying 'hey, we're Microsoft, your computer is infected with a virus, and we're going to deactivate your Windows copy in 5 minutes, due to your computer possibly infecting our network!"

I've even seen one of these messages where there's a very convincing sounding audio message playing through your speakers.

The message offers a toll-free number, and they redirect your browser to microsoft.com so that it looks like an 'official' Message from MS.

That's the reason that Microsoft is specifically involved is because these browser hijacks specifically tell users that they're being contacted by Microsoft.

When you call them they answer 'Microsoft Support', and they have you download a Remote Desktop program that allows them to take charge of your computer, supposedly to allow "Microsoft" to 'clean' the problem for you.

During the process they download one of the "Password Locker" programs, ostensibly to 'show you how your passwords are compromised', but guess what? Those programs will SHOW your passwords onscreen, to all the websites at which you have saved passwords. So while they're showing you this program, they're taking screenshots of the display, and scrolling through your password list, looking for bank logins, paypal logins, stock market or retirement accounts, and any site you may have a saved card at, like Best Buy, NewEgg, Walmart, whatever.

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