GAO report finds brokers offered false info on coverage for pre-existing conditions
Source: The Hill
Some health insurance brokers provided misleading or false information to potential customers about whether their plans covered preexisting conditions, according to an undercover audit completed by the nonpartisan Government Accountability Office.
The audit, requested by Senate Democrats, sought to determine whether companies selling health plans exempt from Affordable Care Act coverage requirements were being honest about the limitations of the plans, which tend to be cheaper but aren't comprehensive and typically don't cover preexisting conditions like cancer or diabetes.
In 31 "undercover phone calls" in which employees of the GAO posed as customers looking for health insurance that covered their preexisting conditions, eight of the sales representatives "engaged in potentially deceptive marketing practices," the agency concluded.
In those instances, representatives sold GAO employees limited benefit plans that don't cover preexisting conditions, including memberships to health care discount programs that don't actually qualify as insurance.
Read more: https://www.msn.com/en-us/news/politics/gao-report-finds-brokers-offered-false-info-on-coverage-for-pre-existing-conditions/ar-BB196SHy?li=BBnbfcQ&ocid=DELLDHP