Inside Facebook, Jan. 6 violence fueled anger, regret over missed warning signs
Source: Washington Post
Inside Facebook, Jan. 6 violence fueled anger, regret over missed warning signs
A trove of internal documents turned over to the SEC provides new details of the social media platforms role in fomenting the storming of the U.S. Capitol
By Craig Timberg, Elizabeth Dwoskin and Reed Albergotti
October 22, 2021 at 7:36 p.m. EDT
Relief flowed through Facebook in the days after the 2020 presidential election. The company had cracked down on misinformation, foreign interference and hate speech and employees believed they had largely succeeded in limiting problems that, four years earlier, had brought on perhaps the most serious crisis in Facebooks scandal-plagued history.
It was like we could take a victory lap, said a former employee, one of many who spoke for this story on the condition of anonymity to describe sensitive matters. There was a lot of the feeling of high-fiving in the office.
Many who had worked on the election, exhausted from months of unrelenting toil, took leaves of absence or moved on to other jobs. Facebook rolled back many of the dozens of election-season measures that it had used to suppress hateful, deceptive content. A ban the company had imposed on the original Stop the Steal group stopped short of addressing dozens of look-alikes that popped up in what an internal Facebook after-action report called coordinated and meteoric growth. Meanwhile, the companys Civic Integrity team was largely disbanded by a management that had grown weary of the teams criticisms of the company, according to former employees.
But the high fives, it soon became clear, were premature.
On Jan. 6, Facebook staffers expressed their horror in internal messages as they watched thousands of Trump supporters shouting stop the steal and bearing the symbols of QAnon a violent ideology that had spread widely on Facebook before an eventual crackdown thronged the U.S. Capitol. Many bashed their way inside and battled to halt the constitutionally mandated certification of President Bidens election victory.
Measures of online mayhem surged alarmingly on Facebook, ...
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Read more: https://www.washingtonpost.com/technology/2021/10/22/jan-6-capitol-riot-facebook/
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