Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

CTyankee

(63,893 posts)
Thu Mar 8, 2018, 04:47 PM Mar 2018

does anybody else here have one of those Jitterbug smart phones for old folks?

Hubby and I got our phones and setting them up has been a huge project. We're on our land line calling Jitterbug (or Great Phone) customer service line working on the process. It's been maddeningly difficult for us to get used to this thing.

I am hoping I am not the only old person who is befuddled...

14 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
 

myraphilips

(23 posts)
1. Better to get regular flip phone
Thu Mar 8, 2018, 04:50 PM
Mar 2018

For my grandfather we just went with the regular flip phone. I'd stick with that instead of a gimmicky one you see advertised on television.

CTyankee

(63,893 posts)
2. we switched from our flip phones cuz we thought we could easily handle a smart phone that
Thu Mar 8, 2018, 04:53 PM
Mar 2018

was "made" for us fogies, i.e. ridiculously easy to use. But no...

mahatmakanejeeves

(57,319 posts)
6. It's a "pay as you go" phone.
Thu Mar 8, 2018, 04:59 PM
Mar 2018

The phones start at bout $15 and go up from there. A year's worth of service (400 minutes that don't expire for 365 days) costs $99.95.

There's no contract.

https://www.tracfone.com/

They have smart phones now, and they have a "bring your own tablet" plan too.

They have phones with large buttons for people who find Blackberry keyboards (to cite an example) too tiny to be of any use.

Siwsan

(26,251 posts)
7. I switched from a pre paid flip phone to a "smart" phone with Consumer Cellular
Thu Mar 8, 2018, 05:00 PM
Mar 2018

It is not a fancy phone - a pretty basic model. When I had a problem figuring something out, I called their customer service and was up and running in no time. Can't say enough good about them.

The kids are happy I am now in the 21st century texting universe, but now they want me to get a bigger, more "robust" phone. Baby steps, I tell them. Baby steps.

Hope you get up and running soon! Have you checked to see if they have a storefront, anywhere near you? I've seen one right down the street, from me so I know they are out there.

Siwsan

(26,251 posts)
11. The AARP discount and flexibility of the plans are what helped me decide
Thu Mar 8, 2018, 06:18 PM
Mar 2018

I love that I can stop by the local Target store for help, too. I'm not a big phone user so I am on a very reasonable plan. And now they switched to unlimited texts. Not that I'm a big one for texting, but there have been times it has come in handy.

Canoe52

(2,948 posts)
8. Got one for family member in nursing home 2 years ago.
Thu Mar 8, 2018, 05:04 PM
Mar 2018

We’ve been very happy with it, found it easy to use. Too easy actually, she calls us at least once a day!

CTyankee

(63,893 posts)
10. It's the set up that is annoying but I think it'll get better as we go along.
Thu Mar 8, 2018, 06:08 PM
Mar 2018

Customer service has been great. A very patient guy helped us today. We're almost completely set up and I'm sure we'll find it easy as we get used to it...

Fla Dem

(23,593 posts)
12. There's several youtube videos on how to set them up.
Thu Mar 8, 2018, 06:55 PM
Mar 2018

Hope they help.

How to Setup Your Jitterbug Smart Smartphone



How to set-up your voicemail mailbox and listen to your voicemail


How to Use The Home Screen


How to Setup Email Account

CTyankee

(63,893 posts)
13. Thank you! I have tons of material to consult. I think I am just on overload right now...
Thu Mar 8, 2018, 07:00 PM
Mar 2018

I will watch these. I think I'll get it pretty soon.

Latest Discussions»The DU Lounge»does anybody else here ha...