Business email etiquette--is "you're welcome" needed or just time-consuming?

[raccoon]

For instance, I just sent a head of a dept. some spring stats.

He responds, "Thank you."

Now....does that need a "You're welcome?" or does that just waste the other person's time?

Your thoughts?



(This site says it's not necessary-- http://www.businessemailetiquette.com/9/thank-you-youre-welcome-thank-you-youre-welcome

[geardaddy]

1. I think it's not needed.

[Arkansas Granny]

2. I would say it's not needed. The "Thank you" was kind of an acknowledgment of receipt.

There is no need to respond to that.

[Orrex]

3. Most business correspondence seems to use "your welcome."

if you're simply sending an email to say "you're welcome" and nothing substantive beyond that, then you're probably wasting your time and the recipient's.

If you're saying something like "You're welcome, and please let me know if you need more information," then you're communicating something beyond the empty idiom, and the message becomes considerably more worthwhile as a result.

[Phentex]

4. I'd say no.

But I have thought about this before.

It may not hurt to do it but it's not needed.

[SalviaBlue]

5. I'm always glad to receive the "thank you"

which verifies that whatever I sent was received.

I don't respond with "You're welcome"... it just seems to prolong the conversation for no purpose.

[4_TN_TITANS]

6. As useless as "how are you today?"...

Nobody really wants the truthful answer.

[blueamy66]

7. time consuming, waste of time

Last edited Fri May 11, 2012, 02:19 PM - Edit history (1)

on edit: My ex co-worker would go back and forth with thank yous, you're welcome, have a great weekend, etc....and she'd freaking copy me Hateeeed it!!!!

[Kaleva]

8. A reply to "Thank You." is neither expected or required.

The person who sent "Thank You." is merely acknowledging receipt of the original message in a courteous way.