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irisblue

(32,929 posts) Mon Mar 16, 2020, 01:46 PM Mar 2020

I have used a grocery delivery service for several months, and I am glad that I have

I do weekly orders, I put one in today, with asked for delivery lunch time Thursday.

I placed an order last Thursday am, (March 13), the company slotted me in for delivery on Saturday pm (March 14). Things happened, and my groceries were delivered at 11pm Saturday night. I feel bad for the young couple who delivered it, cuz grocery store seems a lousy Saturday night date

Half of what I asked for was available. A spot of advice, if you know you are going to use a delivery company, order a few days ahead & earlier in the day delivery.

If anyone has ?, please DM me.

5 replies

= new reply since forum marked as read

Highlight:

I have used a grocery delivery service for several months, and I am glad that I have (Original Post) irisblue Mar 2020 OP

I ordered from Publix/Instacart the other day; msg that a slight delay (couple of hours) CurtEastPoint Mar 2020 #1

The only error I had with grocery delivery was a surprise jar of capers irisblue Mar 2020 #2

Bumping, I am following my current grocery order being shipped. irisblue Mar 2020 #3

Instacart Brainstormy Mar 2020 #4

Yeah, that is who I use, but since last week, they are waaay busy and booking out a few days here irisblue Mar 2020 #5

CurtEastPoint

(18,621 posts)

1. I ordered from Publix/Instacart the other day; msg that a slight delay (couple of hours)

Reply to irisblue (Original post)

Mon Mar 16, 2020, 02:06 PM

Mar 2020

then a msg that they tried to deliver but I wasn't there. Hello? Doorbell? (house) I messaged them back and they said, OK, 425pm. At 405 pm, 'your order was delivered.'

No, it was not. And I messaged them and they are overwhelmed as there has been no response. Tried calling: 30 minute hold time.

I just messaged Amex to dispute the charge and it was reversed in hours.

I can understand a delay but I will NOT put up with a false delivery.

Disappointed but not mad.

irisblue

(32,929 posts)

2. The only error I had with grocery delivery was a surprise jar of capers

Reply to CurtEastPoint (Reply #1)

Mon Mar 16, 2020, 02:09 PM

Mar 2020

I never found it on the grocery receipt, so I suspect it was a packing up the groceries error.

But since I am home, I do hear them drive up

irisblue

(32,929 posts)

3. Bumping, I am following my current grocery order being shipped.

Reply to irisblue (Original post)

Thu Mar 19, 2020, 11:10 AM

Mar 2020

The substitute items have been minor ones and I can work with them

My suggestion, if you use these, order 3/4 days in advance and for as early in the day delivery was possible.

Brainstormy

(2,380 posts)

4. Instacart

Reply to irisblue (Original post)

Thu Mar 19, 2020, 11:23 AM

Mar 2020

is a great service if it's available in your area. They have a drop-it-at-the-door option if you want it and customers can make substitutions by text in real time. Most deliveries arrive within about an hour.

irisblue

(32,929 posts)

5. Yeah, that is who I use, but since last week, they are waaay busy and booking out a few days here