Disconnect the modem for 30 seconds

[question everything]

We know that this is the first thing to do when we lose Internet connection.

On occasions, including this morning, the cable box just does not respond.

I turn it on and can change to the desired channel - CBS usually - and it responds while “admonishing” me that I should us the voice command.

But later, when I want to switch channel - say, CNN - nothing. The voice commands respond with a “boing.” This morning I switched three times: to parts of the morning shows of ABC, CBS and NBC. And then it had enough.

So, decided to disconnect the cable box for about 30 sec and it worked.

[pnwest]

1. That admonishment is annoying AF. After 2-3

attempts, it should stop. It pisses me off. Also, I’ve had trouble with the cable last three evenings in a row, suddenly cutting out and telling me to check for loose wires. Have had to unplug as well. Comcast in WA state. You?

[question everything]

3. Yes, Comcast. I think that when I first tried it, some months ago

I was going to call them. Often, when you report a technical problem one has to listen to "we know that there are problems in your area" which is one big B.S. So decided to try and it worked.

[csziggy]

6. For the first time since I got a DSL modem, I had to unplug the DSL cable

The other day. Internet had slowed down to dial up speed so I rebooted the modem, no improvement. Called into Centurylink, the woman tested it and said only one of the DSL lines was working. Sure enough, when I went back and checked, only one was lit up.

Somehow the woman disconnected from the phone, so I called back. While on hold, the modem went into factory reset mode which finished by the time someone else picked up. Still only one DSL line. That tech had me unplug/plug in the cable from the modem, no improvement. Then he asked me to unplug it from the wall. Well, it goes behind a cabinet that is screwed to the wall so I couldn't do it while on the phone. The tech scheduled a service call.

I got my husband to take the cabinet out and the cable is bent at 90 degrees just after the plastic plug part. I unplugged it, reconnected it, TWO DSL lights! Service guy came out early Monday, checked the outside line which was fine. I'm kind of pissed since I was going to ask for a new DSL cable. I think the old one is bad being bent with the pressure of the cabinet against it. We haven't put the cable back - I my cut a little hole in the back before we do to ease the stress on the cable. If it screw up again, I'll call and ask them to send me a cable.

Then night before last my USB Wifi adapter was messed up so I have no connections. Rebooted the modem, unplugged and reconnected the WiFi adapter - a lot of things went on in the background and after ten minutes or so, I had internet again. And of course, since I am streaming, TV again. I can't wait until I can move my computer back to the library where I can get back to a hard wired connection!

[mucifer]

2. With comast if that doesn't work and you call it can remotely reboot the system. Sometimes that

works.

[question everything]

4. Right. Assuming you can get to talk to someone

And then it takes a lot longer.

So I "rebooted" it myself.

[mucifer]

5. The last time I called it went directly to an electronic voice that stated it rebooted my internet

and it worked. It only took about 5 minutes in total. I recommend if turning it off and on yourself doesn't work, call them.

[lastlib]

7. Have you tested it for Covid19 lately?

No one has yet shown that this virus doesn't attack silicon-based life-forms as well. We carbon creatures don't necessarily have a monopoly onnovel virus attacks.......

[flotsam]

8. You might also unplug the TV (from electrical power) for a couple minutes

I have a Vizio and that helps when the remote starts acting buggy.