Xfinity Internet, data usage skyrocketing after getting new TV with HDR10+

[Eliot Rosewater]

Our normal usage was about 27 GB a day, two of us using iPad, iPhone, TV's. Last 24 hours says I used 100 GB.

I watch several hours a day of 4k and HD programming, but the new Samsung does the 4k in HDR10+ mode and I know that takes more data. My wife is on her pad and phone many hours a day but she doesn't stream other than a little on FB.

Point is we used around 850 a month or 27 a day for 2 years now, and all of a sudden this drastic increase.

Last 24 hours it says I used 100 GB, so I checked to make sure only MY devices are connected, and that checks out. I made sure the ROKU's are not running or the Xbox.

I did watch quite a bit of 4k and some HDR10+ in this time period but 4 times as much? Crazy.

I guess you use about 7 GB per hour of 4k streaming? Sound right? What am I missing?

Have call into Xfinity, they escalated the issue. Waiting to hear back.

[jimfields33]

1. You can get unlimited GB for 11 dollars a month from Comcast/xfinity

As soon as I hit the limit, I’m going to get the unlimited. I haven’t yet, but close.

[Earth-shine]

2. Can you supply any link for this?

I have Xfinity mobile and it's $15/Gb.

[jimfields33]

3. I do not have a link

This is what they said to me in the Comcast office. This is for my home internet plan. I didn’t realize you meant mobile. I’m with Verizon unlimited data plan but have no idea how much it is.

[Eliot Rosewater]

4. It is $30 more a month if you are NOT using their Gateway router/modem.

But if you are renting that then yes it is another $11. (thanks for answering)

I am already paying $213 a month for 2 TV's and internet (HBO and SHowtime and most channels, but not all) and I dont want to pay more but will upgrade to this after my first overage month, which is not charged for, but just the first one.

QUESTION on your Verizon unlimited, which unlimited plan do you have, they have 2 I think and do you notice throttling?

[jimfields33]

5. I'm with you. 203 a month. But it's all me who decided to keep everything for now.

[Eliot Rosewater]

6. QUESTION

QUESTION on your Verizon unlimited, which unlimited plan do you have, they have 2 I think and do you notice throttling?

[jcgoldie]

7. I do not feel sorry for you one bit!

My wife and I get 50 GB a month from Hughesnet for $90 after that its $3 for each GB of "tokens"... and we are thankful not to be on dialup!

[Eliot Rosewater]

8. Are you out in the sticks, so to speak? I am all for infrastructure that would give you

much better access!

But I wouldnt feel for me either if I was you

[jcgoldie]

9. Well yes but not very far

Town of 35,000 7.5 miles away and St Louis 1/2 an hour. I've gotten better internet service in villages on the Pacific coast of southern Mexico that are only accesible by boat.

[Eliot Rosewater]

10. LOL, but not funny, is it...