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abqtommy

(14,118 posts)
Wed Dec 22, 2021, 04:37 PM Dec 2021

This new tech is gonna be the deatha me!

Today I did my maintenance on my WIN 7 and WIN 10 machines. Things are working
pretty well and tomorrow I do the maintenance on my son's WIN 10. I get along OK
with that.

Then I decided to renew the service on our Tracfones. (My mention of Tracfone is
not an endorsement or a recommendation. I've used them since around the early
2000s and I don't wanna get alerted on for "Commercial Spam". But this is my experience.

Three months ago we upgraded to 4G Classic Flip phones since our old 3G phones were no longer supported. The new phones work for our purpose and it was necessary
to do the renewal that I'm used to doing every 3 months. Went through all the motions
that I know work but when I got the "successful completion" message online I patiently
waited to receive a text message on our phones advising us that the renewal had taken
effect.

There was no text message on either of our phones. We had our confirmation online
and that was reflected in the My Account info online. "WhaHoppen?" I thought to myself. I looked around and found the User Manual for the phones and followed the
directions to send a text from the phones to request Balance/Status info and that
told me the renewal was a done deal. Bear in mind that in all my years using this
service I've never failed to get a text message on my phone directly telling me that
the renewal was successful.

Then it dawned on me that This Is The New Normal and called the tech support
phone number to talk to a hooman. I explained my experience and asked it this was
normal. I was assured that, yes, this is how it is now.

Ain't tech a good thing? I'm getting too old for all this!

4 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
This new tech is gonna be the deatha me! (Original Post) abqtommy Dec 2021 OP
I hope you used a promo code. mahatmakanejeeves Dec 2021 #1
so, why did you not receive the message and was it fixed? Skittles Dec 2021 #2
The new Tracfones don't show the message anymore and doing 90 day renewals is cheaper than yrly wishstar Dec 2021 #3
OK I have found the yearly option cheaper than other options Skittles Dec 2021 #4

Skittles

(153,104 posts)
2. so, why did you not receive the message and was it fixed?
Wed Dec 22, 2021, 08:44 PM
Dec 2021

also, why don't you do the yearly thing so you don't have to "renew" every three months

wishstar

(5,267 posts)
3. The new Tracfones don't show the message anymore and doing 90 day renewals is cheaper than yrly
Wed Dec 22, 2021, 09:08 PM
Dec 2021

Sorry to butt in, but I am familiar with same Tracfone issues as the OPoster!

Skittles

(153,104 posts)
4. OK I have found the yearly option cheaper than other options
Wed Dec 22, 2021, 09:13 PM
Dec 2021

but I don't use my phone much for calls

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