The DU Lounge
Related: Culture Forums, Support ForumsThis new tech is gonna be the deatha me!
Today I did my maintenance on my WIN 7 and WIN 10 machines. Things are working
pretty well and tomorrow I do the maintenance on my son's WIN 10. I get along OK
with that.
Then I decided to renew the service on our Tracfones. (My mention of Tracfone is
not an endorsement or a recommendation. I've used them since around the early
2000s and I don't wanna get alerted on for "Commercial Spam". But this is my experience.
Three months ago we upgraded to 4G Classic Flip phones since our old 3G phones were no longer supported. The new phones work for our purpose and it was necessary
to do the renewal that I'm used to doing every 3 months. Went through all the motions
that I know work but when I got the "successful completion" message online I patiently
waited to receive a text message on our phones advising us that the renewal had taken
effect.
There was no text message on either of our phones. We had our confirmation online
and that was reflected in the My Account info online. "WhaHoppen?" I thought to myself. I looked around and found the User Manual for the phones and followed the
directions to send a text from the phones to request Balance/Status info and that
told me the renewal was a done deal. Bear in mind that in all my years using this
service I've never failed to get a text message on my phone directly telling me that
the renewal was successful.
Then it dawned on me that This Is The New Normal and called the tech support
phone number to talk to a hooman. I explained my experience and asked it this was
normal. I was assured that, yes, this is how it is now.
Ain't tech a good thing? I'm getting too old for all this!
mahatmakanejeeves
(57,283 posts)Skittles
(153,104 posts)also, why don't you do the yearly thing so you don't have to "renew" every three months
wishstar
(5,267 posts)Sorry to butt in, but I am familiar with same Tracfone issues as the OPoster!
Skittles
(153,104 posts)but I don't use my phone much for calls