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NRaleighLiberal

(60,014 posts)
Fri Feb 8, 2019, 10:37 PM Feb 2019

No perfect group to ask this, but here I do - I use Roku and Sling and CNN gives lots of issues -

about every half hour it freezes up, it kicks me back to the Roku home screen - I have to reconnect back to sling constantly. Netflix and Amazon Prime and Hulu work fine for hours. Problem seems to happen mostly when the ads play.

Anyone else find this issue?

6 replies = new reply since forum marked as read
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No perfect group to ask this, but here I do - I use Roku and Sling and CNN gives lots of issues - (Original Post) NRaleighLiberal Feb 2019 OP
It's been happening to me for the past week. uberblonde Feb 2019 #1
I was on sling chat the other night for an hour. I did everything they suggested. NRaleighLiberal Feb 2019 #2
Try a hard wire-HDMI- connection Boxerfan Feb 2019 #3
but - every other channel works great on Roku - CNN only NRaleighLiberal Feb 2019 #4
Roku and Sling spockeye Feb 2019 #5
indeed! glad to know I am not alone - a minor, but persistent, annoyance! NRaleighLiberal Feb 2019 #6

uberblonde

(1,215 posts)
1. It's been happening to me for the past week.
Fri Feb 8, 2019, 10:41 PM
Feb 2019

And not just ads! The show stops, reboots and then only restarts occasionally.

My software's updated, I don't know what else to check.

NRaleighLiberal

(60,014 posts)
2. I was on sling chat the other night for an hour. I did everything they suggested.
Fri Feb 8, 2019, 10:42 PM
Feb 2019

Updated my Roku, deleted and reinstalled Sling, signed out and back in - Still happens - and it is ONLY Sling with CNN that gives me issues.

SO frustrating!

Sling help is not too helpful - they asked me questions I already answered (I suspect it went to a help desk not around here)

Boxerfan

(2,533 posts)
3. Try a hard wire-HDMI- connection
Fri Feb 8, 2019, 10:49 PM
Feb 2019

My wife had issues with her older Roku. I also had a old one but mine had the cable & worked fine. The wifi was fine so a cheap one from Amazon did the trick. Locally they were 4X the price at least.

Not all TV's have the connector-I'd assume all monitors nowadays do.
Might help.

NRaleighLiberal

(60,014 posts)
4. but - every other channel works great on Roku - CNN only
Fri Feb 8, 2019, 10:53 PM
Feb 2019

I can watch Netflix, Amazon Prime, etc for 6 hours - never a glich. ESPN may do it once each hour.

I have a feeling it is a TV station thing.

spockeye

(238 posts)
5. Roku and Sling
Fri Feb 8, 2019, 10:56 PM
Feb 2019

I have a Roku TV and subscribe to Sling. Same problem. It usually happens during local commercials. When certain commercials come on that cause the problem, I change channels for a minute. I know this doesn't solve the problem, but I don't know what else to do. It's still better than cable!

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