Relative of mine lives in No.Cal. and has PG&E and says gas rates up more than double this month?
Last edited Mon Jan 3, 2022, 11:48 AM - Edit history (4)
My relative doesn't have an account here and asked me to ask if anyone here uses PGE.com to monitor their usage and costs. That on their website you can look at
"energy usage details" ...
and from there it will show you both electricity use and cost and gas use and cost, she says that her gas per therm cost was always around $2 for tier one and that this screen she is looking at now says it is $4.50 per therm, tier one.
This would be a more than double increase and she said her bill would be around $500 instead of $200 normally for the month at these rates. Also i guess there is a "projected bill" button and she says it says her bill will be $1089 for the month of January. Not sure what that is about.
On Friday she used 3.2 therms and is being charged $16.70 for that one day, but last month she used 3.2 therms a few times and each time the charge was $6.60.
It actually says on the page for this month that tier one gas is now $4.50 where it was $2.08 per therm up until now.
Wow, I hope this is incorrect for her sake and everyone else in CA. She is hoping anyone else when they look at this will see the same thing which will mean it is not only her and hopefully a glitch, because it would not be possible I would think for them to raise it more than double without PUC approval and there would be lots of news stories about it, etc.
So if anyone here uses the PGE site and can look at what theirs says, please do and report back.
EDIT January 3, 2022
She contacted PGE and they confirmed that the site does have a glitch, that they know about it (although the person at PGE who answered the phone did not know about it but she had her wait on the line and checked into it, took her a while she said but then came back and said yes, they are aware of this) and the bills will reflect the correct rates and not these inflated numbers shown on the site.
= new reply since forum marked as read
log in to pge.com and to the right where it shows YOUR ACCOUNT and your current balance, you will see the following buttons
Energy Usage Details
Compare Bills
Home Energy Checkup
Ways to Save
Click on the first one, "Energy Usage Details" - at which point you see
Energy use, electricity and day by day graph, you can change it from USE to "Energy Costs" and it will show day by day your electric costs, if you change it to "Natural Gas" and keep it on COSTS, below the day by day graphs there you will see
Tier 1 - $4.50/therms
Tier 2 - $5.94/therms
Up until a few days ago she says those numbers were $2.08 per the tier 1 GAS but now shows $4.50...this is MORE THAN double and could not occur without it making a huge story and there is no story, so she is hoping:
a. it is a mistake and
b. YOUR account page shows the same thing...if you know what I mean 
for one person but for everybody and must be a glitch. If their gas rate more than doubled, went up this much it would be HUGE news.
So it will be corrected eventually one would hope. Thanks again!
If you decide to contact them, please let us know what they say!
Oh, and you are saying you found this post that way, that is interesting. Google is amazing.
