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LeftofObama

(4,243 posts)
Sun Aug 3, 2014, 05:15 PM Aug 2014

I've decided the problem is in my router.

I posted a while back that my computer won't connect to secure websites. Well, I took the computer to the computer store and he said it is working fine now. I got it home and for the first couple of days it worked ok, but now it is right back to not connecting to secure websites. Yesterday I packed it up and went to the public library and logged on to their internet and every secure website I went to opened up, no problem. I brought the computer home and logged on and now it's right back to not connecting to secure sites. I figure the problem has to be with my router.

11 replies = new reply since forum marked as read
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I've decided the problem is in my router. (Original Post) LeftofObama Aug 2014 OP
I would be more suspicious of your DNS Server. TexasTowelie Aug 2014 #1
How about plugging the PC directly into the modem? TreasonousBastard Aug 2014 #3
I didn't know I could do that, but I suppose it's worth a shot. LeftofObama Aug 2014 #6
You are a genius! LeftofObama Aug 2014 #8
Genius is a bit much, but there are.. TreasonousBastard Aug 2014 #11
That's an excellent idea. LeftofObama Aug 2014 #4
What happens if you remove all power to the router for a few minutes? PoliticAverse Aug 2014 #2
I tried removing the power and when I powered it back up LeftofObama Aug 2014 #5
Do you get the router's login screen when you enter... PoliticAverse Aug 2014 #7
Thanks for the link. LeftofObama Aug 2014 #9
Worst case you can 'reset to factory defaults'. n/t PoliticAverse Aug 2014 #10

TexasTowelie

(112,088 posts)
1. I would be more suspicious of your DNS Server.
Sun Aug 3, 2014, 05:20 PM
Aug 2014

Is there anybody that you know that either is connected to the same Internet provider? As an alternative, could you take your computer and router to a friend with a different Internet provider to test your theory?

I'm making those suggestions so that you don't purchase any unnecessary equipment.

TreasonousBastard

(43,049 posts)
3. How about plugging the PC directly into the modem?
Sun Aug 3, 2014, 05:23 PM
Aug 2014

If it works bypassing the router entirely, either get a new router or see if there was something in the router setup blocking secure sites.

TreasonousBastard

(43,049 posts)
11. Genius is a bit much, but there are..
Sun Aug 3, 2014, 08:45 PM
Aug 2014

general procedures for troubleshooting-- starting with eliminating as much extraneous stuff as possible.

Anyway, glad that worked. BUT get another router ASAP since it can be an important link in your security. Besides, the newest routers are faster, more secure, easier to set up, and do more stuff.

LeftofObama

(4,243 posts)
4. That's an excellent idea.
Sun Aug 3, 2014, 05:24 PM
Aug 2014

I have a friend who should be home in a couple of days and I'll ask him. Thanks for the suggestion.

PoliticAverse

(26,366 posts)
2. What happens if you remove all power to the router for a few minutes?
Sun Aug 3, 2014, 05:21 PM
Aug 2014

Upon power-up can you connect again to secure sites?

What make/model is your router?

Do you connect to it via a wired or wireless connection?

LeftofObama

(4,243 posts)
5. I tried removing the power and when I powered it back up
Sun Aug 3, 2014, 05:28 PM
Aug 2014

it was the same thing, no connecting to secure sites.

My router is a Linksys, but I don't know the model number. I bought it about 4-5 years ago.

I connect via a wireless connection.

LeftofObama

(4,243 posts)
9. Thanks for the link.
Sun Aug 3, 2014, 05:51 PM
Aug 2014

I'll work with the router at that link and see if I can fix it from there. If I can't, I guess I'll have to get a new one. Thank you so much for all of your help!

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