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madfloridian

(88,117 posts)
Wed Oct 15, 2014, 05:19 PM Oct 2014

One program says I have a .dll file that is corrupted. Two say I do not.

Right after my failed effort to do the Microsoft updates today (worked 2nd time)...I got a message from my Trojan Remover that I had a corrupt Windows System 32 file. This is a reliable program that I have had for years, very trustworthy.

rpcss.dll

I followed the file path, then I scanned the file with Malwarebytes and Norton Internet Security, both paid versions. They said it was okay.

If it were your computer, what would you do? There are all kinds of registry cleaners that show up when I type in the file name. Apparently it can be a serious problem if now maybe later on.

This one keeps popping up

http://totalsystemcare.org/fix-errors/?error=Rpcss.dll

Quite sure it is a paid program because it does not say free. I don't see any free ones at all. Should I just have one scan to see if there's a problem?

Any ideas? Never had this before. I use CCleaner daily, but I have not used the registry cleaner part of it for a few weeks.

9 replies = new reply since forum marked as read
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One program says I have a .dll file that is corrupted. Two say I do not. (Original Post) madfloridian Oct 2014 OP
There's lots of info on the web about this file and infections JDDavis Oct 2014 #1
There is a hotfix, if you need to fix the problem <use the link> mrdmk Oct 2014 #2
Temporarily disable the following: edgineered Oct 2014 #3
Thanks. Wasn't sure how to find that. madfloridian Oct 2014 #4
No, you're okay. edgineered Oct 2014 #5
That's just it. Malwarebytes did not react, it was Trojan Remover. madfloridian Oct 2014 #6
Birds of a feather edgineered Oct 2014 #7
In February madfloridian Oct 2014 #8
Never had malwarebytes do any of that. hobbit709 Oct 2014 #9
 

JDDavis

(725 posts)
1. There's lots of info on the web about this file and infections
Wed Oct 15, 2014, 06:25 PM
Oct 2014

Google rpcss.dll

BUT EVEN BEFORE THAT: I suggest you re-start your computer, the message you are getting may be simply from the last windows restart and the problems may have been already fixed by way of the Windows update itself. In other words, either Windows updates or the other fixes (maleware etc.) fixed the problem, but your Trojan Remover may not have gotten the message about the fix.

mrdmk

(2,943 posts)
2. There is a hotfix, if you need to fix the problem <use the link>
Wed Oct 15, 2014, 06:32 PM
Oct 2014

http://support.microsoft.com/kb/2401588

Remote procedure call service crashes on a computer that is running Windows Server 2003 SP2, Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R2

In truth, I do have all remote processes turned-off for security reasons

If you have any other questions please ask!

edgineered

(2,101 posts)
3. Temporarily disable the following:
Wed Oct 15, 2014, 07:07 PM
Oct 2014

temporarily the following programs:

Malwarebytes
Norton Internet Security
CCleaner

Follow the instructions at this Microsoft Support link:

http://support.microsoft.com/kb/929833

Re-enable the above programs

madfloridian

(88,117 posts)
4. Thanks. Wasn't sure how to find that.
Wed Oct 15, 2014, 07:28 PM
Oct 2014

Ran it and it said it found no integrity violations. I assume that means I am okay. Should I take further steps before I close it out?

Appreciate that. I trust no software when it comes to the registry

edgineered

(2,101 posts)
5. No, you're okay.
Wed Oct 15, 2014, 07:39 PM
Oct 2014

sfc /scannow checks all integral system files. If it completed successfully you have nothing to worry about. Type 'exit' at the command prompt, or close which ever way you prefer.

Malwarebytes is a program that you should only run periodically, then disable or un-install.

What I'm saying is that you can run Malwarebytes to check your machine, but if you leave it running it likes to produce these types of warnings in an effort for you to upgrade or buy a related program. That's why just running it once in a while to check things out and then turning it off is an option - an option that I recommend, but that's up to you.

edgineered

(2,101 posts)
7. Birds of a feather
Thu Oct 16, 2014, 07:15 AM
Oct 2014

Is there really anything information on your computer that is harmful to yourself or others if it is accessed?

Is there a reason anyone would want to single you out for an attack?

Do you click on too many links that lead to risky sites?
-------------------
Basically, madfloridian, if you can say no to these questions you are pretty much safe from the antics of hackers and unlikely to pick up viruses, trojans, et al. Running a single protection app like Avast is sufficient, and your machine will run faster also.

Check your computer for bad software by running this:
http://download.cnet.com/Microsoft-Windows-Malicious-Software-Removal-Tool/3000-2239_4-76849.html

If your computer does become infected, then run one of those programs to locate it and again disable. *remove the bad file first - sometimes they are difficult to removed, but by asking here someone can tell you the tricks of how.



madfloridian

(88,117 posts)
8. In February
Thu Oct 16, 2014, 11:46 AM
Oct 2014

I got my newest computer and was setting it up with stuff the way I like it to be. For the first time ever I got an ugly browser hijacker. It took 3 paid programs and one free one to help me get rid of it....took days as well. There were little hidden files all over the place. It happened at a reputable site.

I still keep all the programs for scanning, and I run two of them in protective mode. Since one is terrible on trojans and the other doesn't claim to do viruses they work well together.

In fact paid malwarebytes has a list of files that can be placed in the ignore section of my total internet security program that keeps them compatible.

So I am not being over reactive, it's that I've been there and I have the programs when I need them.

hobbit709

(41,694 posts)
9. Never had malwarebytes do any of that.
Thu Oct 16, 2014, 12:09 PM
Oct 2014

Been using the paid for version for years. Never wanted me to buy anything.

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