On my business website, we have a special button that people click

[truedelphi]

To obtain some of our services.

A lady in Europe claims that the email link provided never works for her, yet none of our American clients ever have any complaints.


So my question:
Is it more difficult for a European to get through to an American business using the business' standard link?

Any and all answers appreciated.

[arcane1]

1. Is it a link that makes an actual email, from Outlook for example, pop up on the screen?

Or is it more like a form you fill in, like a DU message?

(don't get your hopes up, by the way. I have about a 1% chance at figuring this out )

[truedelphi]

2. Since on my own, I have a Zero Percent Chance of figuring this out,

I did go there and then I found that Outlook mail came up.

Then the email link was provided.

I think in doing this - I may have, through your question, stumbled on the answer to the problem!

If a person does not pay prior to going there, I am betting that that the person cannot get through.

So the American clients all pay ahead of going to that email link, while E. doesn't.

We need to have my web tech guy put some words into the "Ask" area to the effect you need to pay first.

So thanks for the time you took to come up with yr question.

This proves once again how the "One Percent" have all the answers!

###

[arcane1]

3. So THIS is how it feels to be in the 1%!

[GeorgeGist]

4. Shoot ...

I thought it was an NSA interception.