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Squinch

(52,872 posts)
Wed Sep 12, 2018, 01:32 PM Sep 2018

UPDATE ON: Computer problem. Any help appreciated.

UPDATE: The lovely child at geek squad says its the motherboard. But thank you to all who gave suggestions.


Anyone know How to fix this: my Lenovo Yoga (notebook/tablet) was working fine this morning.

Then the mouse wouldn't work. So I turned it off and turned it back on, and only the logo screen came up. Since then, it doesn't boot, just get a to the logo screen and stays there.

I'm freakin'!

12 replies = new reply since forum marked as read
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Squinch

(52,872 posts)
2. Tried it. It goes off and on again fine, but doesn't get past the logo screen.
Wed Sep 12, 2018, 01:38 PM
Sep 2018

But thank you for the suggestion!

TreasonousBastard

(43,049 posts)
4. Does it have a removable battery? If so, try taking the battery out so it...
Wed Sep 12, 2018, 01:56 PM
Sep 2018

is completely powerless.

After a few minutes, put the battery back in and see what happens.

And make sure it's plugged in to the power supply when you turn it on-- could be something as simple as a dead battery.

Squinch

(52,872 posts)
9. Its one of those hybrid notebook/tablets, so there's nothng
Wed Sep 12, 2018, 02:18 PM
Sep 2018

plugged into it but the problem DID seem to start with the mouse.

Squinch

(52,872 posts)
7. Thank.you. I'm going to try this. It's an internal battery so I have to
Wed Sep 12, 2018, 02:14 PM
Sep 2018

get a screwdriver small enough to get at the battery.

CurtEastPoint

(19,192 posts)
6. What do you mean logo screen? Do you mean the mfr's logo or the LOGON screen
Wed Sep 12, 2018, 02:01 PM
Sep 2018

asking for ID and password?

Squinch

(52,872 posts)
8. The screen that has the "Lenovo" logo. It usually flashes for a few
Wed Sep 12, 2018, 02:15 PM
Sep 2018

seconds before the logon screen, but now that's all I get.

better

(884 posts)
10. It *could* be the motherboard but it could also be any of a few other things.
Wed Sep 12, 2018, 02:40 PM
Sep 2018

That screen to which you are referring is part of the POST (Power-On Self-Test) process.
There's a guide here on troubleshooting this issue.

canetoad

(18,150 posts)
12. Try to boot into Safe Mode
Wed Sep 12, 2018, 08:10 PM
Sep 2018

Normally, you would switch the machine on and start tapping the F8 key. A quick Google says that this should work for your machine but you may need to search the exact model if it doesn't.

If you can get it to load a black & white screen with boot options, select 'Safe Mode' and wait for it to churn through some screens. If this works, there is probably some conflict in programs or services trying to load at start up. Not necessarily a fix, but could give a clue on what to try next.

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