Prime Video on Android tablet quality is exceedingly poor! Why?
This has been an ongoing problem for years and I've tried everything I can think of!!
Yes, updates are current
Yes, best quality is selected
Yes, VPN disconnected
Yes, uninstalled and reinstalled the app
Yes, unregistered all devices
Yes, tried w/ and w/o "hardware acceleration"
Doesn't matter if I download first, with highest quality setting. It looks like 480p!
All other streaming platforms work fine, so it is *not* the connection.
WTAF is it going to take?
Please, if anyone knows, help. I've lost patience.
I am about to cut Amazon completely out of my life!

mahatmakanejeeves
(62,828 posts)Response to intrepidity (Original post)
mopinko This message was self-deleted by its author.
IbogaProject
(4,048 posts)Mobile carriers throttle video, and even on 'unlimited data' they have more expensive tiers to get higher resolution.
intrepidity
(8,100 posts)Netflix, youtube, hulu work fine