Computer Help and Support

Paper Roses

(7,473 posts) Fri Jan 13, 2012, 07:31 PM Jan 2012

Error report. Can anyone tell me wha this is about?

C:\DOCUME~1\Owner\LOCALS~1\Temp\WERe809.dir00\avgmfapx.exe.mdmp
C:\DOCUME~1\Owner\LOCALS~1\Temp\WERe809.dir00\appcompat.txt

5 replies

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Error report. Can anyone tell me wha this is about? (Original Post) Paper Roses Jan 2012 OP

you are running a free virus software which has registry issues MindMover Jan 2012 #1

Ccleaner results. Paper Roses Jan 2012 #2

appcompat.txt isn't a problem - it's where the problem information is stored. HopeHoops Jan 2012 #3

Hi, thanks for help! This is the latest from MS Paper Roses Jan 2012 #4

It's dodgy. I've had it work and I've had it fail. Just backup EVERYTHING first!!! HopeHoops Jan 2012 #5

MindMover

(5,016 posts)

1. you are running a free virus software which has registry issues

Reply to Paper Roses (Original post)

Fri Jan 13, 2012, 07:34 PM

Jan 2012

go to this website and download free cleaner and clean your puter......

http://www.piriform.com/ccleaner

Paper Roses

(7,473 posts)

2. Ccleaner results.

Reply to MindMover (Reply #1)

Sat Jan 14, 2012, 10:01 AM

Jan 2012

I tried too use Ccleaner, which I had done before.
Nothing.
Just got another error message:
C:\DOCUME~1\Owner\LOCALS~1\Temp\WER45e1.dir00\avgmfapx.exe.mdmp
C:\DOCUME~1\Owner\LOCALS~1\Temp\WER45e1.dir00\appcompat.txt

I'm confused as heck.

HopeHoops

(47,675 posts)

3. appcompat.txt isn't a problem - it's where the problem information is stored.

Reply to Paper Roses (Original post)

Sat Jan 14, 2012, 12:07 PM

Jan 2012

As for the first one, the mdmp part is a clue - I believe that's a memory dump file (m dmp). If it didn't have the extra extension, it could be caused by running another virus checker with AVG. The more likely reason is that it is trying to do a memory dump (what we used to call core dumps) to a device that doesn't have enough space or doesn't have the correct partitions. You can uninstall/reinstall AVG, but I suspect it won't change anything. Check your drive space first. Just use Notepad to open the .txt file and see if it provides any additional information.

Paper Roses

(7,473 posts)

4. Hi, thanks for help! This is the latest from MS

Reply to HopeHoops (Reply #3)

Sat Jan 14, 2012, 07:26 PM

Jan 2012

avgmfapx.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

Maybe it is no big thing and I should just ignore it.
Any ideas why System Restore will not work at any date?

HopeHoops

(47,675 posts)

5. It's dodgy. I've had it work and I've had it fail. Just backup EVERYTHING first!!!

Reply to Paper Roses (Reply #4)

Sat Jan 14, 2012, 07:32 PM

Jan 2012

Well, your personal files, e-mail and bookmarks (in the User folder). Time Machine on the Mac works great, but the M$ "restore" isn't always reliable. Just a warning.

Try the uninstall/re-install of AVG first.

Was there anything in the .txt file that added to the situation or was it just a repeat of what you already knew?

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