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A Little Weird

(1,754 posts)
Thu Aug 15, 2013, 08:41 AM Aug 2013

Has anyone been having weird issues with Firefox in the last few days?

For me it's crashing frequently (several times a day) and earlier my bookmarks disappeared and then returned without any help from me.

I'm going to run some diagnostic tests on my computer after work. I'm hoping it's not a problem with my computer (no issues with other programs). So I thought I would ask to see if there's a wonky update or something that's making this happen to everyone.

6 replies = new reply since forum marked as read
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Has anyone been having weird issues with Firefox in the last few days? (Original Post) A Little Weird Aug 2013 OP
Which version of Firefox? RC Aug 2013 #1
Version 23 A Little Weird Aug 2013 #3
I gave up on Firefox some time ago JayhawkSD Aug 2013 #2
Wow, I had the opposite experience A Little Weird Aug 2013 #4
I certainly sounds like something got corrupted. davepdx Aug 2013 #5
A corrupt profile never even occurred to me. A Little Weird Aug 2013 #6
 

RC

(25,592 posts)
1. Which version of Firefox?
Thu Aug 15, 2013, 09:18 AM
Aug 2013

Version 23 is squirrellier than normal. Version 21 and 22 were a little better. It might help to save your bookmarks -
Bookmarks > Show All Bookmarks > Import and Backup > Export Bookmarks to HTML

Then trying to put Firefox back to pristine and reloading the bookmarks. If that does not work, do as I have done and delete Firefox in the Add/Remove in the Control Panel Run a registry cleaner, reboot and download and install a new Firefox. That seems to have helped me.

A Little Weird

(1,754 posts)
3. Version 23
Reply to RC (Reply #1)
Thu Aug 15, 2013, 12:12 PM
Aug 2013

Thanks - I will try reloading back to an earlier version. I have rarely had problems with Firefox in the past so I hope this isn't a trend!

 

JayhawkSD

(3,163 posts)
2. I gave up on Firefox some time ago
Thu Aug 15, 2013, 10:39 AM
Aug 2013

They upgraded it every few hours, it seems, and half of the upgrades were unstable. Many of the upgrades didn't support the plugins I was using, and quite a few lost all of my bookmarks.

I switched to Chrome and have found it to be faster, cleaner, more stable and with as many plugins as I need.

A Little Weird

(1,754 posts)
4. Wow, I had the opposite experience
Thu Aug 15, 2013, 12:16 PM
Aug 2013

But when I tried Chrome it was on my work computer so perhaps the problems I had were related to the firewall or something. I might give it another shot on my home computer. Up until this week, I'd had very few problems with Firefox.

davepdx

(224 posts)
5. I certainly sounds like something got corrupted.
Thu Aug 15, 2013, 01:01 PM
Aug 2013

I have no idea if the corruption is in your profile or an update "went bad." I'd do what RC suggested and export your bookmarks, download a fresh full copy of Firefox from mozilla.com, uninstall Firefox and then install the fresh downloaded copy of Firefox. I'd also suggest making a copy of your Firefox profile as well. Here's how you do that:

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

The problem with just installing a freshly downloaded copy of Firefox this way is that your existing user profile will remain untouched so if the problems go away then good but if the problems remain then there probably is something messed up in your user profile.

To address a corrupted profile you will have to use the Firefox Profile Manager. Directions on how to use Profile Manager are here:

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

You can create a new profile and then import your bookmarks to the new profile. When you create a new profile uncheck "Don't ask at startup" so that you can jump back and forth from your new to your old profile until you are comfortable with the new profile. With that checkbox unchecked the profile manager will show up every time when you start Firefox. When you are satisfied with your new profile then select the new profile and check the box and you won't see it again until you intentionally start up Profile Manager again.

One Firefox feature that you may also want to consider using is Sync. It is a bit trickier to set up and use but once you get the hang of it, it will be quite useful. Sync can store your bookmarks, your passwords, your Firefox preferences as well as other data. You can select which data you want Sync to save. Your Sync data is encrypted btw (see the "Firefox Sync data is secure" link in the link below). When Sync is used you can access Sync when creating a new profile and your bookmarks, passwords, etc. (whatever you allowed Sync to store) will automatically be downloaded and your profile updated.

https://support.mozilla.org/en-US/kb/firefox-sync-take-your-bookmarks-and-tabs-with-you

A Little Weird

(1,754 posts)
6. A corrupt profile never even occurred to me.
Thu Aug 15, 2013, 04:52 PM
Aug 2013

Thank you for the detailed response - I will give this a shot. This is the first I've heard of Sync - it sounds kind of cool.

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