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cbayer

(146,218 posts)
Sun Jan 5, 2014, 05:42 PM Jan 2014

Gmail is randomly deleting some of my mail.

I first noticed this about a week ago. There were some important emails that I needed to pull up and I couldn't find them anywhere. I searched everywhere, did word searches, etc.

Nothing.

I knew exactly what day I had initially received them and when I had responded.

Nothing in either sent or received.

I thought maybe I had just screwed up.

But then I went to retrieve another email yesterday and it was gone.

And then another today.

Gone.

And it's totally random as far as I can tell.

FWIW, I haven't deleted a single thing manually since I first noticed the problem.

Anyone have any idea what might be going on here?

9 replies = new reply since forum marked as read
Highlight: NoneDon't highlight anything 5 newestHighlight 5 most recent replies
Gmail is randomly deleting some of my mail. (Original Post) cbayer Jan 2014 OP
Kick so you get an answer. JimDandy Jan 2014 #1
It's really frustrating. cbayer Jan 2014 #2
Yes... but never was able to recover some emails JimDandy Jan 2014 #5
Do you have your e-mail hooked up to iCloud? NV Whino Jan 2014 #3
No, I don't. I am using a VPN though cbayer Jan 2014 #4
This message was self-deleted by its author guyton Jan 2014 #6
I go directly to the gmail website using safari as my browser. cbayer Jan 2014 #7
This message was self-deleted by its author guyton Jan 2014 #8
Thanks for taking the time to look into this, guyton. cbayer Jan 2014 #9

JimDandy

(7,318 posts)
1. Kick so you get an answer.
Sun Jan 5, 2014, 06:33 PM
Jan 2014

Just went through a horrible time a couple months ago when Yahoo was losing my emails.

cbayer

(146,218 posts)
2. It's really frustrating.
Sun Jan 5, 2014, 06:39 PM
Jan 2014

I use gmail as my filing cabinet for lots of things and not being able to retrieve mails is really causing a problem for me.

And the randomness of it seems really odd.

Did you finally get your problem resolved?

JimDandy

(7,318 posts)
5. Yes... but never was able to recover some emails
Sun Jan 5, 2014, 10:49 PM
Jan 2014

I sent and some emails others sent me. As it was an email I use for personal business, it really created some problems for me.

NV Whino

(20,886 posts)
3. Do you have your e-mail hooked up to iCloud?
Sun Jan 5, 2014, 07:34 PM
Jan 2014

It may be stored there. I'm not sure it's gmail because it happened to me with Yahoo. It disappeared and then, some it at least. reappeared. I think it was a iCloud issue with me.

cbayer

(146,218 posts)
4. No, I don't. I am using a VPN though
Sun Jan 5, 2014, 07:46 PM
Jan 2014

and I'm wondering if that is the problem.

I've changed my password and disabled the VPN for now.

Response to cbayer (Original post)

cbayer

(146,218 posts)
7. I go directly to the gmail website using safari as my browser.
Mon Jan 6, 2014, 11:12 AM
Jan 2014

So, I'm not using the mail.app.

I am also really flummoxed by this.

Response to cbayer (Reply #7)

cbayer

(146,218 posts)
9. Thanks for taking the time to look into this, guyton.
Mon Jan 6, 2014, 05:21 PM
Jan 2014

I am thinking it may have to do with going through a VPN. I turned it off and haven't noticed any missing mail since then. As per the last article you linked, I think that there may be an issue with forwarding.


* Forwarding, filters, or access using POP/IMAP any of which could be deleting messages.


I don't really know what this means, but I think that I had forwarded every email that I later could not locate.

And if that's the problem, I haven't the faintest idea how to resolve it.
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