Apple Users

Yinnyccp

(11 posts) Mon Oct 17, 2016, 01:58 AM Oct 2016

Questions on iTunes backup password

Due to the slow network connection, I used iTunes to backup my iPhone instead of iCloud. For now, I need to restore a few pictures from the backup but iTunes asks me to input the password. I never add any password for backup and that is so weird for me.

I tried apple id and other password combinations, still no avails. anyone know how to fix it? thanks

2 replies

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Questions on iTunes backup password (Original Post) Yinnyccp Oct 2016 OP

Post removed Post removed Oct 2016 #1

thanks ffansszi Oct 2016 #2

Response to Yinnyccp (Original post)

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ffansszi

(2 posts)

2. thanks

Reply to Yinnyccp (Original post)

Wed Oct 19, 2016, 11:19 PM

Oct 2016

I contacted apple support and they told me they couldn't help on this issue. i will give it a try on your suggestion. thanks

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