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Related: About this forumDelta bumps entire flight to accommodate the Florida basketball team
When passengers who were supposed to be on Delta Airlines flight 5059 looked out the window at Gainesville Regional Aiport on Sunday afternoon, they were undoubtedly surprised by what they saw.
Members of the Florida basketball team were boarding the plane they were supposed to be taking to Atlanta.
The Gainesville Sun reported Monday night that Delta canceled the Sunday afternoon flight from Gainesville to Atlanta so the Gators could use the plane instead to fly to Storrs, Conn., for their game against UConn. A maintenance delay had grounded the charter flight the team was originally scheduled to take.
Asked to explain why Delta appeared to give priority to a college basketball team over the 50 regular customers on the Atlanta-bound flight, spokesman Morgan Durrant told Yahoo Sports that Delta's intention was to try to get both flights off the ground as close to on time as possible.
http://sports.yahoo.com/blogs/ncaab-the-dagger/delta-bumps-entire-flight-accommodate-florida-basketball-team-151457217--ncaab.html
Amazes me that the assholes at Delta think that giving a voucher to someone makes up for screwing their travel plans...also, I bet Florida paid a lot for that flight, and Delta went with the money...
KamaAina
(78,249 posts)They did not, of course, fly to Storrs, which barely has a stoplight, but presumably to Bradley Airport in nearby Windsor Locks.
Auggie
(31,167 posts)marmar
(77,077 posts)....... it's kind of typical customer service for them.