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PasadenaTrudy

(3,998 posts)
Fri Mar 2, 2018, 10:40 PM Mar 2018

How do I change my email and password?

I don't remember which email I used or my password. Neither are visible to me on my account page. I'd like to use my gmail and set a password I can remember. After that election night snafu, I had a heck of a time getting back onto DU. I think Earl made me go through all of my email addresses, then he gave me a password to log in with....ugh, help!

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How do I change my email and password? (Original Post) PasadenaTrudy Mar 2018 OP
At the top of the page ornotna Mar 2018 #1
Thank you for that, even though PoindexterOglethorpe Mar 2018 #2
You're welcome ornotna Mar 2018 #3
You'll probably need to contact the Admins for this. Make7 Mar 2018 #4
I did check PasadenaTrudy Mar 2018 #5

ornotna

(10,798 posts)
1. At the top of the page
Fri Mar 2, 2018, 10:59 PM
Mar 2018

click on My Account (your account)

Where it says Account Information click on the edit link.

PoindexterOglethorpe

(25,841 posts)
2. Thank you for that, even though
Fri Mar 2, 2018, 11:12 PM
Mar 2018

I'm not PasadenaTrudy.

It actually took me three tries to figure out what to do. Hopefully I'll remember this if I need it in the future.

Make7

(8,543 posts)
4. You'll probably need to contact the Admins for this.
Fri Mar 2, 2018, 11:30 PM
Mar 2018

Without the password, there dosen't appear to be a way for a member to edit their account.

I would check your email accounts to see if you have any emails from DU (especially during November 2016). That would tell you which email address you used for DU and allow you to use the 'lost password function' to reset it. Then you would be able to sign in and edit your account information. There is a caveat though - once you log out to use the 'lost password function', if there is a problem then you might not be able to log back in. (Or the reset password might take some time to arrive and you'd be unable to get back on DU in the meantime.)

Safest route would be to contact the Admins via email or DU mail to ask them the best way to go about it - should there be any problems in the process, they would already be aware of the situation and be better prepared to handle it quickly.

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