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joshdawg

(2,647 posts)
Tue Nov 3, 2020, 02:05 AM Nov 2020

Have tried to renew my star membership

but when I click on one-time payment without a paypal account, a log-in window comes up to log into paypal.
I don't want paypal and I don't have a paypal account. help.

And, btw, getting hold of the DU administrators is like pulling teeth. Never used to have this problem. ????

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EarlG

(21,947 posts)
2. On the PayPal screen
Tue Nov 3, 2020, 02:08 AM
Nov 2020

Scroll all the way down to the grey button which says "Pay with Debit or Credit Card" -- you won't have to log in to PayPal if you do that.

Thank you!

PoindexterOglethorpe

(25,848 posts)
4. My thought is that since apparently no one can register as a new member right now,
Tue Nov 3, 2020, 02:15 AM
Nov 2020

it may be that you also can't renew your star membership. You might want trying to PM one of the guys in charge.

EarlG

(21,947 posts)
5. You should get the spinny padlock thing
Tue Nov 3, 2020, 02:16 AM
Nov 2020

and then the Guest Checkout page. If that's not coming up, I'm afraid I'm not sure what the problem is -- it must be at PayPal's end, unless you've got a browser extension or something that's blocking the page...

joshdawg

(2,647 posts)
6. Thanks.
Tue Nov 3, 2020, 02:23 AM
Nov 2020

I'll try again later.
It could just be that I have "fat fingers".

Ummmm, can you enlighten me on what a "browser extension" is?
Not sure I've ever heard of that before. just curious.

EarlG

(21,947 posts)
7. That would be something like an adblocker
Tue Nov 3, 2020, 02:38 AM
Nov 2020

or a JavaScript blocker — an extension is a browser addon that changes its default functionality. Extensions can sometimes interfere with the way a page loads. But it sounds like you are not using anything like that.

joshdawg

(2,647 posts)
8. Thanks, that info gave me pause.
Tue Nov 3, 2020, 02:47 AM
Nov 2020

I have what is called an adblocker that I renew every year................that may be the problem even tho' I had this last year and didn't have any trouble renewing my star membership. heavy sigh
I think I'll just kick back and worry about it later. Heck, if nothing else, I can always send you guys a check. That will work, I hope.
Really appreciate your time and info on this issue. Hope you have a great election day, I know I will when trump gets his butt kicked out.

joshdawg

(2,647 posts)
10. Well, it's only there temporarily,
Tue Nov 3, 2020, 02:50 AM
Nov 2020

until paypal gets their act together..................or my act, I'm not sure anymore.

GoneOffShore

(17,339 posts)
11. I'm having a similar problem. I click on the PayPal one time button, but no link to DU shows up.
Sun Nov 15, 2020, 05:16 PM
Nov 2020

So, I don't know who to pay.

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