General Discussion

MontanaMama

(23,307 posts)

30. Update: I just got the IRS site to accept my info. Finally.

Wed Apr 29, 2020, 03:28 PM

Apr 2020

It seems the hang up was in the "amount of refund" box. I was owed a refund in 2018 but I chose to apply it to 2019 taxes because I knew I would owe that next year...so instead of entering the actual amount of the refund, my accountant recommended I enter $0 (just the zero, no $ sign) in that box since I didn't actually get a check for that amount and it went through!! I've been pulling my hair out over this.

The other recommendation from the accountant was to enter my address exactly as it was the tax form. I live on a "street" but my tax form did not note the word "street" or the abbreviation "st". So, my address is XXX Example Street, I entered XXX Example. No street or st.

I hope this helps somebody. I have really appreciated all of the suggestions and help.

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33 replies

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Stimulus check. I do that program to check, it says, my information does not match what they have. [View all] LizBeth Apr 2020 OP

Yes Me. Apr 2020 #1

So they told you they did not have same info, but you still got the money. Thank you. !!! LizBeth Apr 2020 #4

The Info Kept Getting Red Lined Me. Apr 2020 #8

Ok. When it was just tax I did not care. A couple days later everything changed and was like, LizBeth Apr 2020 #16

If You Did A Tax Return & Had Girect Deposit Me. Apr 2020 #24

2018 I had direct deposit at a bank I have since closed account. 2019 I had them send it by mail LizBeth Apr 2020 #26

I Don't Know Me. Apr 2020 #27

Ya, I do not think I am going to have an alternative to wait and see. I understand they cannot be LizBeth Apr 2020 #29

if you look elsewhere on the site TalenaGor Apr 2020 #2

Cool LizBeth Apr 2020 #5

I first entered my 2019 tax return information, and got the same message you did: Goodheart Apr 2020 #3

The site I used asked for SS address, zip code and birth date. Nothing about income. LizBeth Apr 2020 #7

That Was It Me. Apr 2020 #9

Right and both I very much know so I know I was not putting it in incorrectly. Then told me 3 times LizBeth Apr 2020 #17

THe FAQ Section Said That Would Happen Me. Apr 2020 #25

I had that problem. It says if it won't go through your 2019 tax may not be doc03 Apr 2020 #6

2018 was an auto deposit with a bank account I no longer have. I will check with that address LizBeth Apr 2020 #12

Like with mine my 2018 return was with doc03 Apr 2020 #23

Wait a couple of weeks until they announce that everyone got their check. 3Hotdogs Apr 2020 #10

Thanks for the information. I can get a hold of Markley, he he constantly communicating with us. LizBeth Apr 2020 #13

Your address must be spelled exactly like your ALBliberal Apr 2020 #11

I've also read that it goes through with All Caps when it doesn't normally sweetloukillbot Apr 2020 #14

My son did the turbo. He swears he has it right. I did get state. Maybe he spelled out drive. LizBeth Apr 2020 #15

I've had the same issue. MontanaMama Apr 2020 #18

Interesting. Thank you Montana. I appreciate the info. So maybe it is not about my LizBeth Apr 2020 #19

Me too...I'm glad you posted the OP. MontanaMama Apr 2020 #20

Right. It sure was work getting the umemployment too. But I got that eventaully. LizBeth Apr 2020 #21

Exact same with me. PCIntern Apr 2020 #28

I got three different answers RainCaster Apr 2020 #22

Update: I just got the IRS site to accept my info. Finally. MontanaMama Apr 2020 #30

Wowsers. Lol. I know. It gets hard. K. My son did the turbo. I do not know the exact way he LizBeth Apr 2020 #31

The address you enter has to exactly match WestLosAngelesGal Apr 2020 #32

Ok. That might be the issue. I can get exact off tx form for 2018. Then I need to find out LizBeth Apr 2020 #33