Reply #21: they need more than the free training, they need to get deep into the software [View All]

[Sen. Walter Sobchak]

the main problem where this litigation support stuff is concerned is IT people are bored to tears by it and will jump at almost any opportunity to do almost anything else no matter what the salary. While administrative people lack to technical skills to really use the software.

Its a sore point around here because we built an in-house system back in the mid-90's that works much better than Summation, but somehow Summation carried the day industry wide.