Reply #19: I went round and round with UW med clinic over co-pays [View All]

[uppityperson]

I made 2 visits, did my co-pays at the time like I always do. I got a bill later for a co-pay, thought I might have forgotten so paid it. Next month I got a bill for the co-pay. I figured the check crossed in the mail so didn't pay it. Again. Next month, a bill along with a note that it was going to collections. So I got on the phone and called, waited and listened to country western music. I talked with a couple people, everyone wanted to know exactly whom I gave the check to. I told them the office, they demanded to know which person. Now, this is a BIG university med clinic. How the heck would I remember exactly whom 5 months later and what did that have to do with anything.

I paid my bank to get copies of the deposited checks and received, yes, another bill. I was tempted to give them another co-pay (already gave them 3 for 2 visits) just to get them off my back but I perservered and finally they sent me a bill saying I owed zero. No, they owed me the extra co-pay. The billing office told me they would keep that so that I would not have to pay at my next visit.

The visits were for a specialist whom I was not going to see again.

I finally got my 10 bucks back.