Reply #11: It has happened and is part of the insurance "game". Make a copy of card, drop it off or send it in [View All]

[uppityperson]

It isn't a double billing unless ins co pays and you do and you will get an Explanation of Benefits (EOB) from your ins co for every payment they make or deny.

I've been receiving a bill for labwork since ins denied as "pre-existing". Ins co said they sent request for info to clinic, clinic said they never got it. It took 6 months of persistent phone calling to both places to get it straightened out. Every month I'd call the ins co to ask why denied, every month they said "waiting for info from provider", every month I'd call provided and tell them that, every month provider billing would tell me they'd take care of if and put a note in my file that I'd called again so as to not send me to collections.

6 months later ins paid.

Make sure you call the billing place every time you get a bill to keep on top of it. Insurance is legalized gambling and if they can avoid paying money out, they will. Just because a clinic took a copy of your ins card doesn't mean it got entered into their billing program. When you call, ask them what insurance is listed on your file. They will look it up and if they say "nothing", then give them the info again.