Reply #27: I am a former Wells Fargo agent. [View All]

[stevedeshazer]

I was a supervisor in their credit card division. This was in the mid-nineties.

This corporation is so rotten to their customers that I threw up every morning before I went to work. I could not wait to get out, and was desperately seeking a new job just six months after I was hired.

They had takeover fever. They screwed their credit card holders in every way possible. Fees, co-branding shit selling useless insurance, raising interest rates to 29% for payments a day late (this was sold to us as "repricing"), and paying their employees like crap.

Half my customer service agents were temps. Because it was cheaper to utilize them than hire them full-time and provide benefits.

They forced every single employee to open a Wells Fargo account so they could direct deposit their paychecks into their own fucking bank.

When I quit, they actually emptied my WF checking account and debited out my last paycheck.

Whenever there was a customer problem, which I was supposed to be able to solve, it was nearly impossible to find a solution because the bank is so huge and has so many silos ('departments') in different states, so even if I thought I could help a customer who had been unfairly charged, there was no way.

Management had no clue how to treat their employees, unless you consider being treated like shit and being fearful the norm.

On behalf of all the 99%'ers who work for Wells Fargo, I beseech you to transfer your money from these blood-sucking leeches to a credit union. Then they can expand and hire the good, long suffering employees from Wells Fargo (yeah, they'll lay off employees anyway) and have decent jobs helping people in their local communities instead of these parasites on Wall Street.

Run that stagecoach out of town.

Thanks for an opportunity to vent about the worst employer I've ever had.

Seriously, get out of that evil place. Now.