The Patriot Ledger
Posted Sep 10, 2009 @ 06:05 AM
QUINCY —The federal “cash for clunkers” program succeeded in bringing customers back to new car lots after a long absence, but most people are still driving the car they had. Increasingly they are driving to their local mechanics to make sure those cars last even longer.
That is good news for the independent automotive repair industry because car owners are now willing to spend their money on repair work rather than take on new car payments, and they are saving on those repairs at independent shops.
But while consumers appear content to keep their older cars on the road, they are increasingly discovering that their car’s computerized systems may be conspiring to force them to turn to more expensive dealer repair shops even when those cars are out of warranty.
Most consumers experience this when they see a ‘check engine’ light or another warning that suddenly appears on their dashboard. When they bring it into independent (non-dealer) shops like ours, they simply want the underlying problem fixed so that pesky light goes off.
http://www.patriotledger.com/opinions/x1916876377/COMMENTARY-Right-to-repair-bill-shifts-control-from-dealer-to-owner