Another provocative piece by Micah White:
In place of measurements and focus groups will be a return to the very thing that marketers most fear: the passionate, ideological and total critique of consumer society. Clicktivism is ruining leftist activism
Reducing activism to online petitions, this breed of marketeering technocrats damage every political movement they touch
Micah White guardian.co.uk, Thursday 12 August 2010 13.30 BSTA battle is raging for the soul of activism. It is a struggle between digital activists, who have adopted the logic of the marketplace, and those organisers who vehemently oppose the marketisation of social change. At stake is the possibility of an emancipatory revolution in our lifetimes.
The conflict can be traced back to 1997 when a quirky Berkeley, California-based software company known for its iconic flying toaster screensaver was purchased for $13.8m (£8.8m). The sale financially liberated the founders, a left-leaning husband-and-wife team. He was a computer programmer, she a vice-president of marketing. And a year later they founded an online political organisation known as MoveOn. Novel for its combination of the ideology of marketing with the skills of computer programming, MoveOn is a major centre-leftist pro-Democrat force in the US. It has since been heralded as the model for 21st-century activism.
The trouble is that this model of activism uncritically embraces the ideology of marketing. It accepts that the tactics of advertising and market research used to sell toilet paper can also build social movements. This manifests itself in an inordinate faith in the power of metrics to quantify success. Thus, everything digital activists do is meticulously monitored and analysed. The obsession with tracking clicks turns digital activism into clicktivism.
Clicktivists utilise sophisticated email marketing software that brags of its "extensive tracking" including "opens, clicks, actions, sign-ups, unsubscribes, bounces and referrals, in total and by source". And clicktivists equate political power with raising these "open-rate" and "click-rate" percentages, which are so dismally low that they are kept secret. The exclusive emphasis on metrics results in a race to the bottom of political engagement.
Gone is faith in the power of ideas, or the poetry of deeds, to enact social change. Instead, subject lines are A/B tested and messages vetted for widest appeal. Most tragically of all, to inflate participation rates, these organisations increasingly ask less and less of their members. The end result is the degradation of activism into a series of petition drives that capitalise on current events. Political engagement becomes a matter of clicking a few links. In promoting the illusion that surfing the web can change the world, clicktivism is to activism as McDonalds is to a slow-cooked meal. It may look like food, but the life-giving nutrients are long gone.
http://www.guardian.co.uk/commentisfree/2010/aug/12/clicktivism-ruining-leftist-activism
Printer-friendly format
Email this thread to a friend
Bookmark this thread
(1000+ posts)
Send PM |
Profile |
Ignore
