Indian call center workers charged with Citibank fraud

[OhioChick]

APRIL 07, 2005 (IDG NEWS SERVICE) - BANGALORE, India -- Former employees of a call center in Pune, India, were arrested this week on charges of defrauding four Citibank account holders in New York, to the tune of $300,000, a police official said.
The three former employees of Mphasis BPO, the business process outsourcing operation of Bangalore software and services company Mphasis BFL Group, are charged with collecting and misusing account information from customers they dealt with as part of their work at the call center, according to Sanjay Jadhav, chief of the cybercrime cell of the Pune police.

"Either in goodwill or on false pretenses, they also obtained the from these account holders in the course of their work," Jadhav said. The three former employees and their accomplices then used the services of SWIFT (Society for Worldwide Interbank Financial Telecommunication) to transfer funds from these accounts to their own accounts and fake accounts that were created for this purpose in Pune, he added.

Mphasis officials declined to comment on the matter. The Pune operation of the company runs a call center for New York-based Citibank N.A., a subsidiary of Citigroup Inc.

http://www.computerworld.com/governmenttopics/government/legalissues/story/0,10801,100900,00.html

[acmavm]

1. Gee, who'd 'ave thunk it? Wonder how much trouble it is to get your

money back when somebody half-way around the world rips you off?

[Anakin Skywalker]

2. Neener Neener Neener.

Here's hoping that all the outsourcing worshippers out there get theirs soon. :)

[Tandalayo_Scheisskopf]

3. And just wait...

Until more companies discover that their expensive and proprietary computer code has hit the open market.

Oh, wait...that's already happened. Never mind.

There is no such thing as a free lunch.