VoteDemocratic2004
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Mon Jul-12-04 03:12 PM
Original message |
Does anyone else own a Dell? |
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Edited on Mon Jul-12-04 03:12 PM by VoteDemocratic2004
I own a Dell notebook computer and if i shut it off it doesn't come back on unless I unplug everything and reinstall everything.
It sounds like something is loose inside the computer because I swear I hear something broken off and moving around when I move it. It's never been dropped and I have owned it for less then a year.
I have no idea what is wrong with it and when i called customer service it sounded like i was speaking to someone in another country and they said that they would get back to me on my warranty and that's been at least 4 weeks ago.
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Worst Username Ever
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Mon Jul-12-04 03:14 PM
Response to Original message |
1. I have a dell notebook and have it has a few quirks |
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but nothing like that. I hate calling Dell for service questions because I am on hold for F*ING FOREVER but I would call them back about the warranty. That is definetely not right.
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VoteDemocratic2004
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Mon Jul-12-04 03:15 PM
Response to Reply #1 |
2. It sounds like something is loose |
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I haven't shaken it and I can hear something moving in it.
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Beware the Beast Man
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Mon Jul-12-04 03:16 PM
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DenverDem
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Mon Jul-12-04 03:17 PM
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4. The friendly Indians at tech support are waiting for your call. |
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If you can understand them and get them to understand you, they usually know what they are talking about.
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MuseRider
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Mon Jul-12-04 03:21 PM
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and it totally quit this weekend, I could not ever even get the welcome screen. I ended up having to zero(?) it and install XP from scratch. It sort of worked but not totally so I called support and for once the guy I got to help me (from India he said) was wonderful. It took a while but he even called me back to make sure everything was OK and helped me put the drivers in. I told him I didn't need help with that but he would not hang up until I got it right. I called around 10:30PM Central time, it was 9:30 AM there. His name was Andy, very nice guy. It was the only time I have had really good service.
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VoteDemocratic2004
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Mon Jul-12-04 03:24 PM
Response to Reply #5 |
8. What model do you own? |
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Do you hear something moving around inside of it.
It's driving me :silly:
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MuseRider
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Mon Jul-12-04 03:39 PM
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9. Mine is an Inspiron 5100. |
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Nothing is moving around inside of it. Yours sounds broken. I had a Compaq before this and the power source broke off inside and it required an entire motherboard to replace it, hence the Dell. I hope yours is OK but it doesn't sound good.
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Guy Fawkes
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Mon Jul-12-04 03:21 PM
Response to Original message |
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step 1. go to local hardware store. step 2. buy BIG hammer or rubber mallet. step 3. go home. step 4. use hammer/mallet on dell laptop. step 5. buy a real computer.
(I hate dell)
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VoteDemocratic2004
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Mon Jul-12-04 03:23 PM
Response to Reply #6 |
7. I have a window and I can open it |
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I would drop it out and break it but I need it until i buy something else or they replace it.
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goclark
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Mon Jul-12-04 04:01 PM
Response to Original message |
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Owned a Dell lap top.
Always something wrong and the wait time was terrible. There is no store in my area so customers are truly at their mercy. I would have to mail the computer back to them and wait for 2,3 weeks to get my computer back. I was spending a fortune hiring a Techie in the area to fix it for me.
Now I have a Sony PC which I love and a warranty. If something happens I know that I can go up to Circuit City and turn the place out!
I am sick of trying to talk to technicians in another country. I don't mean it in a horrible way but when you call Technical Support you want to communicate with a person who speaks the English language. The last time I called a Tech Support, I worked for 2 minutes to make sure that the "B" was not heard as "D." We went back and forth and back and forth. It was frustrating for both of us.
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Solon
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Mon Jul-12-04 04:24 PM
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11. Hell no, I build my own damned computers... |
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No mysteryware, or built in adware, just lean and fast machine. I'll even build a damned laptop if I could. Quick get me a butane lighter and some sterling silverware or goldware, forks are perferable.
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Don_G
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Mon Jul-12-04 04:35 PM
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12. Call Customer Support Again |
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I had to have them send a tech out to work on mine. He couldn't get the thing working but did discover a loose screw that might have caused an internal short.
Dell shipped out another one and I sent the broken one back in the same carton pre-paid.
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DU
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Wed Apr 17th 2024, 09:53 PM
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