Tuesday, September 7, 2004
Homeowners losing ground on insurance
Many disaster victims are finding out their policies fall woefully short of covering the cost of replacement.
By JOSEPH B. TREASTER
The New York Times
EL CAJON Karla and Bruce Carroll remember the sheriff on his bullhorn ordering residents to evacuate and, minutes later, hearing the roar of monstrous flames arcing toward their modest home in the hills above San Diego. Karla Carroll grabbed a photo album as they ran to safety; Bruce started to gather his fishing rods. But she hustled him along. "Don't worry about those things," she recalls saying at the time. "We've got insurance."
But, the Carrolls say, the insurance they bought from State Farm, the nation's largest property insurer, has left them at least $100,000 short of the cost of rebuilding their home. Today, nearly a year later, they are still wrangling with their insurer and living in a 29-foot-long house trailer on the land where their three-bedroom home once stood, overlooking a sweep of ridges and canyons.
Their woeful shortfall in insurance coverage, experts say, is a plight shared unknowingly by millions of American homeowners. It has been fed largely by a shift in the way property insurance has been sold in recent years. Insurance companies began in the late 1990s to phase out coverage that guaranteed the replacement of a destroyed home, regardless of the expense to the insurer. In place of that unlimited coverage, which had become nearly universal, insurers substituted a similar sounding policy with a crucial difference: It only pays the amount stated on the policy plus, typically, an additional 20 percent to 25 percent.
For their part, insurers insist that it is the consumer's responsibility to acquire adequate coverage. The old policy was called a guaranteed-replacement policy. The new one, which most Americans now have, is called an extended-replacement policy... Marshall & Swift/Boeckh, a Los Angeles company most insurers rely on for help in calculating the value of houses, estimates that 64 percent of American homes are underinsured by an average of 27 percent, with some homes underinsured by 60 percent or more. Another company, AIR Worldwide in Boston, estimates that many upper-income homes in New England are underinsured by 30 percent to 40 percent.
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http://www.ocregister.com/ocr/2004/09/07/sections/business/oc_region/article_230460.php