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Not_Giving_Up Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 09:36 PM
Original message
Need computer help
My parents have completely lost their address book from Outlook Express. They don't know how this happened, but they said that Windows updated last night automatically. I'm at their house now trying to figure it out. Any help would be appreciated.
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Benhurst Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 09:43 PM
Response to Original message
1. The address book is an file called "wab". Have you done
a file search for all files named "wab"? It may have been moved inadvertently to another location.
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Not_Giving_Up Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 09:45 PM
Response to Reply #1
2. The wab file exists....
But the address book is empty.
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Floogeldy Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 09:48 PM
Response to Original message
3. I wish I could offer some constructive advice
But all I can do is tell you that I have always avoided Outlook Express and address books like the plague. It is too easy to keep E-mail addresses in a word processing or notepad file, and there is little or no danger of a worm virus screwing up all of your friends' computers.

I got a worm once. It was not pretty.

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Not_Giving_Up Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 09:51 PM
Response to Reply #3
4. Yeah, I know
But this isn't MY puter...it's my parents.
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qnr Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 10:14 PM
Response to Original message
5. I don't use Windows, so I have no idea about the lost address book, but
Edited on Wed Jun-15-05 10:15 PM by qnr
maybe you can reconstruct at least a portion of it from old emails from their friends, if they haven't deleted them?

Edit: s/-however/, but/
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frylock Donating Member (1000+ posts) Send PM | Profile | Ignore Wed Jun-15-05 11:46 PM
Response to Original message
6. have they tried a system restore?
<eom>
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