So my internet connection has been intermittent for days ...

[BattyDem]

Yesterday, I removed the splitter and connected my modem to the main cable line. Everything worked fine so I visited my cable company and got a new splitter. My connection was great for about 7 hours, but then the problems started again.

First thing this morning, I called the cable company and made an appointment with the tech for Monday morning. Ever since I made the call, my connection has been fine. No stalls, no skips, no sync problems, no loss of signal ... THE DAMN THING HAS BEEN WORKING PERFECTLY!!! :grr:

Don't get me wrong ... I'm happy about that, but why do the problems always clear up immediately after I schedule an appointment??? The same thing happened about a month ago: I had an intermittent connection, I called tech support and made an appointment and about 30 minutes later, everything was fine. I had no connection problems for 3 days, so I called and cancelled the appointment. TWO HOURS later, the problems started again!

:banghead: :banghead: :banghead: :banghead: :banghead: :banghead:

There's really no point to this post. I just thought I'd share my frustration with everyone. :-)

[thinkingwoman]

1. the same thing happened

to us with our satellite tv reception...problems off and on for weeks. It would go out, we would call, it would come back before we could get through voice mail hell.

Then it would go out for hours and hours and come back for no apparent reason.

Finally we made an appointment. Of course it was for 6 days later. In the meantime service was off and on and finally totally off.

Believe it or not, the "ends of our wires were bad" at both ends. Go figure?

Anyway, after this long rambling post, my advice is that you keep the appt and have them check everything everything everything.

Good luck.

[BattyDem]

3. Oh I'm not cancelling this time, LOL!

I got suckered the last time - this time, I'm definitely keeping the appointment. :-)

[thinkingwoman]

5. hope it works out for you

when our satellite tv was out, I kept saying "at least we still have the internet!" I think I would have gone mad without my DU fix each day.

[BattyDem]

6. Honestly, that's what freaks me out the most!

I sit there thinking, "I'm missing all the important stuff on DU! I don't know what's going on in the world!!!" :rofl:

[napi21]

2. FIRST, be glad they scheduled an app. for MONDAY!

I only wish I got that kind of response from my cable company!

I was having an intermitent problem with my cable too. First, snow would appear on my TV sets, and instantly, I'd loose the internet connection. It was usually only off for about 1 or 2 mins, but I had to reboot to get the internet connection back again. Soon as it was back, there was the darn snow again, and the whold deal started over again. It never happened at the same time of day, wet or dry, hot or cold. Everytime I called, they'd say, we'll schedule an appointment for (4 to7 daysfrom then) XXXXXXX. I finally gave up on canceling when the problem seemed to disappear and just let the tech come here. He ran all the tests and said all was just ducky! He just told me to call again is I had a problem, and maybe we'll get lucky and a tech will be here when the problem occurs.

Grrrrrr! I would change, but I hear DSL is just as bad or worse.

[BattyDem]

4. I was shocked that I got an appointment for Monday

When she said, "We can schedule you for June 27th", I said to myself, "Oh damn! I have to wait until the 27th ... oh wait, that's Monday!" :rofl:


About your problem ...

Is there a splitter on the line? With my connection, a line comes into the house then it goes into a splitter - one line goes to the TV; the other to the modem.

If so, call your cable company and ask if you can come in and exchange the splitter. I had the same problem several months ago and a new splitter solved it. It's worth a shot - at least you won't have to wait for a tech. :-)