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After an hour on hold w/ Power Co, I learn . . .

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sbj405 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jul-15-05 05:19 PM
Original message
After an hour on hold w/ Power Co, I learn . . .
Anyone can call up at anytime and change the name on your account. Apparently, some dumb ass that didn't know their address gave Pepco my address. Pepco without verifying shit or letting me know, closed my account and put this person's name on it. :wtf:
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warrens Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jul-15-05 05:24 PM
Response to Original message
1. You're about to get a windfall
Sue them. Or make them believe you are going to. That is highly illegal.

Now, how can someone not know their own damn address?
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sbj405 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jul-15-05 05:30 PM
Response to Reply #1
3. Well I suppose the error could have been on the company's fault
Entered the address in wrong. I also live in an area where there are similar street names - Aves, Places, Sts.

I plan on writing a few letters about this. I find it somewhat ironic b/c the DMV considers a utility bill in your name to be proof of residence.
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DBoon Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jul-15-05 05:28 PM
Response to Original message
2. File a complaint with your state PUC
utilities really hate that
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sbj405 Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Jul-15-05 05:30 PM
Response to Reply #2
4. Will do. Seems to be quite a security risk.
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